SALARY: $40,000–$50,000 PER YEAR + BONUS PAY

Action Collections & Receivables Management (ACRM) is one of Canada’s fastest-growing collection agencies. As part of our continued success and expansion, we are seeking a Full-Time Paralegal to join our Legal Division at our Toronto office.
We provide legal recovery services to a diverse client base that includes major Canadian banks, leasing companies, utilities, and government entities — all of whom rely on ACRM for consistent results in portfolio management, delinquency control, and increased recoveries.

POSITION OVERVIEW:

The ideal candidate will hold a valid P1 license in good standing with the Law Society of Ontario and have a minimum of 2 years’ experience as a licensed paralegal. This is a full-time, in-office position, reporting directly to the Manager of our Legal Division.
You will be responsible for managing Small Claims Court files across all stages — from pre-litigation to enforcement — and must be available to attend in-person court appearances in Toronto, York, and Durham SCC locations. (All travel expenses are covered.)

SKILLS & QUALIFICATIONS:

• Valid P1 License in good standing (mandatory)
• Minimum 2 years’ experience as a licensed paralegal
• Strong written and verbal communication skills — ability to draft legal documents and correspond professionally with clients, courts, and colleagues
• Demonstrated ability to pay close attention to detail, ensuring accuracy in documentation, deadlines, and legal processes
• Strong mathematical skills, including the ability to calculate interest, reconcile balances, and interpret financial data accurately
• Knowledge and experience with Conditional Sales Contracts and claims management are considered assets
• Familiarity with court procedures, legal forms, and SCC documentation
• High level of discretion and ability to manage confidential information
• Ability to manage multiple priorities in a fast-paced, volume-driven environment
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong negotiation skills and ability to overcome objections professionally

• Handle Small Claims Court matters, including drafting pleadings, attending court, and managing post-judgment procedures
• Maintain compliance with legal requirements and internal protocols
• Coordinate case files, court schedules, and documentation
• Provide clear reporting and legal updates to internal stakeholders