Paratransit Operator at Rock Region METRO

North Little Rock, Arkansas, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

20.24

Posted On

21 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Driving, Customer Service, Time Management, Tact, Responsibility, Map Reading, Operating Lifts, Schedule Maintenance, Fare Collection, Reporting

Industry

Truck Transportation

Description

Rock Region METRO Job Fair on Upcoming Date: Friday, January 16, 2026, from 9-11:45 a.m. Location: 901 Maple Street, North Little Rock, AR 72114 NEW starting pay $16.97-$21.00 per hour. Looking for CDL and Non-CDL Drivers (including individuals w/ commercial learner’s permit) Must possess a valid driver's license with with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles. Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits. BENEFITS Company Advancement Opportunities Dental, Vision, and Employer Paid Health Insurance Employer Paid Disability & Life insurance 457 (b) Deferred Compensation Retirement Plan Paid Vacation, Paid Holidays & Paid Sick Leave In-house Training Opportunities Transit Passes for Employees & Eligible Dependents Bi-weekly Pay Overtime Eligibility Direct Deposit Credit Union Membership Minority Lead Workforce Uniforms Provided Fulfilling Work Community Service Safety/Attendance Awards Work-Life Balance Post High School Education Not Required PARATRANSIT OPERATOR JOB DESCRIPTION A Paratransit Bus Operator drives specially equipped Paratransit vans and vehicles over routes that may vary daily in order to effectively serve the transportation needs of people with disabilities, who are the Authority's Paratransit patrons. ESSENTIAL FUNCTIONS STATEMENT Provides curb-to-curb transportation in a courteous and efficient manner. Operate vehicles and perform all duties in accordance with the rules, regulations, and policies and consistent with the safety and welfare of the general public. Is responsible for the safe operation of paratransit lifts and equipment and maintaining a reasonable schedule. Locate customer addresses through the use of maps, directions, and other aids. Pick up passengers at designated locations, discharge passengers at the destination, collect fares, record time and miles, and provide assistance in loading and securing passengers, when necessary. This position is also responsible for being a source of information for passengers as well as reporting traffic conditions and mechanical problems to appropriate departments. Time Management - Ability to utilize the available time to organize and complete work within given deadlines. Tactful - Ability to show consideration for and maintain good relations with others. Responsible -Ability to be held accountable or answerable for one's conduct. MINIMUM QUALIFICATIONS Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following: A. Required Education: Graduation from high school or equivalent. B. Required Prior Experience: Must be at least twenty-one (21) years of age, Prefer one year of CDL passenger driving experience C. Special Requirements, including Licenses and/or Certifications: Must possess a valid driver's license with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles Must have a good driving record as defined by METRO. Must have the ability to pass a pre-employment background check, a DOT medical examination, and drug screen. Must have the ability to read map coordinates for pick-up’s given by dispatch. Hours of Work: Variable shifts, 8 hours a day, 5 days of the week for 40 hours. Will include weekends. JOB DEMANDS This position requires working non-traditional and/or odd hours, split-shifts on various days of the week, including holidays. Work is primarily performed out of doors and on-board transit vehicles. While performing the duties of this job, the incumbent must: Regularly hear, sit, reach with hands and arms, and use leg/foot to reach or handle controls. Regularly exert physical effort. Finger and manual dexterity are regularly needed to drive non-power steering vehicles and to operate the door and dispense transfers. Frequently talk, walk, and use hands to handle or feel objects or controls. Regularly required to stoop, bend, and twist at the waist, occasionally lift up to 50 pounds, push or pull, and climb stairs. Possess visual acuity including distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Regularly be exposed to fumes, odors, and moderate noise. Have a high degree of memory and concentration. METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Responsibilities

The Paratransit Bus Operator provides curb-to-curb transportation using specially equipped vans over variable routes to serve people with disabilities, ensuring safe operation of lifts and equipment while maintaining a schedule. Responsibilities also include locating customer addresses, assisting passengers with boarding and securing, collecting fares, recording data, and serving as an information source while reporting issues.