Parent Child Assistance ProgramSupervisor at Triumph Treatment Services

Yakima, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

38.6

Posted On

06 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Staff supervision, Clinical oversight, Case management, Quality assurance, Performance management, Staff training, Personnel decision making, Case consultation, Documentation, Data collection, Chart file audits, Leadership, Risk management, Communication, Conflict resolution, Strategic planning

Industry

Mental Health Care

Description

The posted wage range reflects the full range for this role. Placement within the range is based on job-related factors, and new hires typically start below the midpoint. "Ensuring Safety Excellence: In compliance with Washington State's ESSB 5123, we prioritize safety in our workforce by conducting controlled substance testing, including marijuana, for this position, which is deemed safety-sensitive.” Position Summary: The Parent Child Assistance Program (PCAP) Supervisor provides leadership, administrative, and clinical oversight to PCAP case management staff to ensure high-quality, compliant services for high-risk clients and their families. In partnership with the PCAP Director, this role oversees staff supervision, training, and performance; participates in personnel decisions; supports case consultation and documentation; and conducts quality assurance activities to meet program and contract requirements. CORE COMPETENCIES Collaborates with Others Collaborating cohesively and in a helpful manner to accomplish shared objectives alongside peers. * Recognizes and honors the contributions and hard work of others. * Offers valuable and actionable feedback to peers in a constructive and professional manner. Acting with Empathy and Compassion Genuinely understand and respect for others' perspectives and emotions. Strive to foster a culture of compassion, empathy, and support that extends beyond our walls. * Maintains open and effective communication channels with team members. * Stays open, curious, and flexible to suspend judgments and evaluations when considering what others offer. Ensuring Accountability Strong commitment to unwavering accountability. Ability to hold self and others to the highest standards. Commitment to a transparent organization culture and a solid infrastructure that fosters personal and organizational responsibility. * Empower others to take ownership and enforce responsibility for their commitments. Delegate authority and ensure accountability is upheld. * Assumes accountability for the actions and performance of team members under their supervision. * Establishing the appropriate risk parameters to achieve optimal outcomes * Maintains a balanced approach to controls and risk-taking, ensuring effective and efficient operations within budget constraints while keeping costs within budget. * Implements procedures to ensure that staff members possess the essential tools, resources, information, and equipment to efficiently carry out their duties. * Encourages teamwork through mutual support, with a focus on achieving individual team goals. RESPONSIBLITIES * Conduct weekly staff meetings including client staffing, training, and administrative issues * Arrange for ongoing staff training opportunities in order to enhance job performance and improve staff retention * PARTICIPATE WITH THE AGENCY HOLDING THE PCAP CONTRACT IN MAKING PERSONNEL DECISIONS INVOLVING THE SELECTION OF PROJECT STAFF * RECOMMEND HIRING, DISMISSALS, DISCIPLINING ACTIONS, AND POSITION ALLOCATIONS * WORK WITH PCAP DIRECTOR TO CLINICALLY SUPERVISE A CONTRACTUAL NUMBER OF CASE MANAGERS TO SERVE UP TO A CONTRACTUAL NUMBER OF ENROLLED HIGH RISK CLIENTS AND THEIR FAMILIES * WORK WITH PCAP DIRECTOR TO CONDUCT BI-MONTHLY INDIVIDUAL SUPERVISION WITH EACH CASE MANAGER TO REVIEW CASES, MAKE RECOMMENDATIONS, PROVIDE GUIDANCE AND SUPPORT, DOCUMENT PROGRESS, AND MONITOR DATA COLLECTION AND CASE NOTES * CONDUCT QUARTERLY CHART FILE AUDITS QUALIFICATIONS AND REQUIREMENTS Education: * Bachelor’s degree in Social Services or related field required; Master’s degree preferred Experience: * Minimum of five years of professional experience working with high-risk populations * Minimum of three years of professional experience specifically related to prenatal substance abuse * Lived or life experience related to substance use or other relevant challenges is preferred and valued Licenses/Certificates/Registration: * Valid drivers license and insurance, along with 5 years’ licensed driving experience required WORKING CONDITIONS 1. Comprehension 1. Ability to understand, remember, and apply oral and written instructions or other information. 2. Reasoning and Decision Making 2. Ability to plan, organize, and carry out assignments from management staff with minimal direction. 3. Ability to analyze situations and make decisions that moderately impact the immediate work unit. 3. Organization 4. Ability to organize and prioritize job duties effectively and timely, set priorities, and meet critical deadlines. 4. Communication 5. Ability to understand and follow basic instructions and guidelines, complete routine forms, and communicate orally. 5. Physical requirements for this position include hearing, seeing, smelling, speaking, feeling, reaching, pinching, and repetitive motions. 6. This position requires standing, walking, and bending for long periods. 7. This position may require exerting up to 40 pounds of force to lift, carry, pull, or move objects. https://acrobat.adobe.com/id/urn:aaid:sc:US:35c91eb8-c671-482c-b9c9-d2f2f7b49693 [https://acrobat.adobe.com/id/urn:aaid:sc:US:35c91eb8-c671-482c-b9c9-d2f2f7b49693] Benefits: We offer a comprehensive benefits package (full time employees) including: * Medical, dental, vision, life, and supplemental insurance * Health savings, flex spending, and dependent care accounts * 401K with employer matching * Generous PTO and holiday pay For additional information on benefits: https://triumphtx.org/wp-content/uploads/2025/12/EE-Benefit-Summary-12.10.25.pdf [https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftriumphtx.org%2Fwp-content%2Fuploads%2F2025%2F12%2FEE-Benefit-Summary-12.10.25.pdf&data=05%7C02%7Ckwakeman%40triumphtx.org%7C920e27a9cfbe4dce900708de3c111d6a%7C06b71356043c4541b94c9ea1d0054418%7C0%7C0%7C639014241430223123%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=wla8Cx7CMfdrG8dMSWWYZxCm7wGgvR0wbC4DPDxFMKA%3D&reserved=0] Triumph Treatment Services complies with federal and state laws and applicable discrimination regulations based on any protected class as defined by law. Triumph Treatment Services specifically does not discriminate on the basis of sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, non-job related sensory, mental or physical disability, or the use of a trained guide dog or service animal by a person with a disability. This holds for all employment opportunities at Triumph Treatment Services.

Responsibilities

The supervisor provides leadership, administrative, and clinical oversight to case management staff to ensure high-quality services for high-risk clients. Responsibilities include staff training, performance management, conducting chart audits, and collaborating with the program director on personnel decisions.