Job purpose: To assist the Parking Manager in the day to day running of the office completing all the administrative tasks required to process parking charge notices (PCN) and dealing with complaints & escalations.

SKILL LEVEL:

· To be able to demonstrate the ability to uphold the strictest privacy and confidentiality clauses set out by Mk1 Parking Ltd.
· To understand and implement the British Parking Association Code of Practice as per the Approved Operator Scheme.
· To be able to demonstrate competence in all areas of Microsoft packages and be comfortable with systems.
· To be able to assist the Lead Investigator in creating manual parking charges using MNPR and CCTV.