Parking Ambassador at Cornerstone Parking Group, Inc.

Marietta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

15.0

Posted On

26 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Professional Appearance, Tact, Problem Resolution, Greeting Guests, Giving Directions, Compassion, Time Management, Communication

Industry

Consumer Services

Description

Description Who We Are Cornerstone Parking Group, Inc. is a rapidly growing, full-service parking management firm, specializing in developing operating platforms for complex parking management applications in the healthcare, mixed-use and major special event sectors. Our values of integrity, passion, teamwork, and excellence are the foundation of who we are, and drive our mission to be the trusted extension of our clients. Parking is what we do, our values are who we are. Overview The Ambassador is a high profile, customer service position. Individuals must be personable and compassionate, as they serve patients and visitors of the Wellstar Kennestone Hospital. In this very visible role, it is vital that the Ambassador maintains a positive attitude and professional appearance at all times. Shift Monday - Friday 8:00 AM - 4:00 PM Responsibilities Work closely with the Parking Manager to provide our client with seamless service and our customers with a positive parking experience. Use tact and professionalism to resolve parking-related issues and concerns. Provide courteous and professional service to guests by: Present neat, clean professional appearance to customers at all times. Always adhere to all uniform/grooming policies Report for work on time as assigned; meet attendance requirements of position Greeting and assisting arriving Patients and Visitors Greeting and assisting exiting Patients and Visitors Retrieve wheelchairs if needed Address customer questions, problems, and complaints in a friendly and efficient manner Give directions to guests as needed as well as information about other parking areas Other duties as assigned by management Benefits $15.00/hour PTO accrual Medical, Dental and Vision is available after 60 days for full time employees (30 hours/week) 401(k) is available after first six months of employment and 1000 hours worked Uniform provided Comprehensive, paid training Rewarding and fun work environment Opportunities for advancement Requirements 18 years of age or older Desire to help others – have a passion for customer service Minimum of one year customer service experience, preferred Able to read, write, comprehend and converse in the English language Physical demands: Ability to work outdoors in variety of weather conditions. Ability to stand for long periods of time. A combination of standing and walking accounts for approximately 90% of shift.

Responsibilities

The Ambassador will work closely with the Parking Manager to ensure seamless service and a positive parking experience for customers, which includes greeting and assisting arriving and exiting patients and visitors. This role requires resolving parking-related issues professionally and providing directions or information as needed.