Parking Ambassador ( Shuttle Area ) UKHC at Reimagined Parking

Lexington, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Jun, 26

Salary

15.0

Posted On

15 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Traffic Control, Vehicle Counting, Equipment Maintenance, Troubleshooting, Safety Standards, Professional Communication, Problem Solving, Attention To Detail

Industry

Facilities Services

Description

Parking Ambassador ( Shuttle Area ) UKHC Application Deadline: 27 March 2026 Department: Operations - Field(OPS001) Employment Type: Full Time Location: R6177-1_110 TRANSCRIPT AVE Reporting To: Location Manager Compensation: $15.00 / hour Description Position: Shuttle Area Ambassador Location: UK Healthcare - 110 Transcript Ave, Lexington KY 40508 Schedule: Shifts will vary Pay: $15/hour The Shuttle Ambassador greets and creates a welcoming atmosphere for our customers and clients. They perform a variety of tasks to ensure a smooth operation of the parking facility while delivering service that exceeds our customer/client's expectations. Depending on the needs of the location the Shuttle Ambassador provides customer service, including helping customers with entry/exit transactions, maintaining parking equipment in operating condition with receipt paper and free of jams, and troubleshooting parking equipment that is malfunctioning. The Shuttle Ambassador works closely with fellow team members including; Operations Managers / Shift Supervisors, and Maintenance / Valet / Cashier staff to ensure that cleanliness as well as safety standards are met at all times. Key Responsibilities Greet arriving and departing guests in a friendly and courteous manner. Act as a traffic controller to direct incoming guests to available parking spaces (if needed) and help with relief during traffic ingress and egress. Perform vehicle counts on location throughout the shift to ensure the garage does not overfill available spaces. Perform daily patrols and issue violation warnings to tenants and visitors who violate garage policies. Control traffic at entrances and exits as needed; assist guests who have forgotten where they parked or with any questions and directions. Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Shift Supervisors or Operations Managers. Use respectful communication to assist guests with their questions, problems, and concerns, and relay information to the Operations Manager Immediately report any accidents, incidents, or safety concerns to the Operations Manager or Shift Lead & Security. Always communicate professionally with guests, clients, and teammates. Employees must be able to perform essential functions of the position with or without reasonable accommodations. Oversee upkeep of the garage – look for debris, lights out, spills, or anything that can be a hazard. Please report immediately to Maintenance Staff & Shift Superiors. Skills Knowledge & Expertise At least 18 years of age Excellent customer service and communication skills Ability to verbally communicate with guests Previous customer service experience, preferred Ability to stand, and walk around the facility hourly, without physical hindrance. Benefits (Full-Time Employee Only) Medical Dental Vision Life and Disability 401K Paid Time Off (PTO)

Responsibilities

The Shuttle Ambassador is responsible for greeting customers, ensuring smooth parking facility operation, handling entry/exit transactions, maintaining equipment, and acting as a traffic controller during ingress and egress. They also perform vehicle counts and patrol the garage to enforce policies and report safety hazards.