Parking Attendant / Ambassador - Wai'anapanapa State Park at Reimagined Parking

Hana, Hawaii, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Mar, 26

Salary

21.0

Posted On

06 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Customer Service, Teamwork, Independence, Problem Solving, Flexibility, Outdoor Work, Hospitality Experience

Industry

Facilities Services

Description

Parking Attendant / Ambassador - Wai'anapanapa State Park Application Deadline: 30 December 2025 Department: Operations - Field(OPS001) Employment Type: Full Time Location: R80-55_1 Waianapanapa Rd Reporting To: Operations Manager Compensation: $21.00 / hour Description Position: Attendant Location: Wai'anapanapa State Park Shift: Available shifts Monday - Sunday (7am to 6pm) Pay: 21.00 Per Hour What You'll Do: The Parking Ambassador shows a commitment to quality service by promoting local business, public safety and quality of life by patrolling assigned beat to monitor, regulate, and control parking. Advocates good will for the location by providing excellent customer service to guests. Note: Candidate must currently reside within a reasonable commute from Wai'anapa State Park. · Assist customers with directions, answering questions, and providing a sense of safety by acting in an alert and caring manner · Directing visitors to appropriate parking spaces or waiting areas · Monitoring activity of local visitors and tourists; scanning reservations for non residents · Notifying State Parks employees of any issues · Periodically review the occupancy of facility to determine if lot is full and act per instructions. · Other duties and responsibilities as assigned. QUALIFICATIONS, SKILLS & EXPERIENCE: · Outstanding communication and customer service skills (ability to use smart devices and walkie talkies) · Ability to work independently and in a team environment to meet Parking Program requirements · Must enjoy working outdoors and engaging with the public, previous hospitality preferred. · Must be flexible over a 7 day period for scheduling, including weekends and holidays PHYSICAL DEMANDS: · Able to walk up to 4 miles, stand for up to 10 hours · Able to bend, crouch, reach · Occasionally lift up to 25 lbs. WORKING CONDITIONS: · Work is performed indoors for extended periods of time including up to the entire duration of shift. · Able to work in all weather conditions · Has the ability to be flexible with schedule. · Must be able to work hours in excess of normally scheduled hours OTHER DUTIES: Please note this job description is not designed to cover or contain an all-inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice. Key Responsibilities Greet arriving and departing guests in a friendly and courteous manner Act as traffic controller to direct incoming guests to available parking spaces Perform daily patrols and issue violation warnings to tenants and visitors that violate garage policies Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked Use respectful communication to assist guests with their questions, problems, and concerns; relay information to Operations Manager or Shift Lead as necessary Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead Communicate professionally at all times with guests, client, and teammates. Skills, Knowledge and Expertise At least 18 years of age Previous customer service experience, preferred Excellent customer service and communication skills Ability to verbally communicate with guests Benefits Join our team and enjoy an outstanding benefits package, including: (Full Time Only) Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge. Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family. Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones. 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members. Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones. (Part Time) 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations. Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

Responsibilities

The Parking Ambassador is responsible for monitoring and regulating parking, providing excellent customer service, and ensuring public safety. They assist guests with directions, manage parking spaces, and report any issues to State Parks employees.