Parking Officer

at  California State University

Job no: 544343
Work type: Staff
Location: Humboldt
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location)
Position Description

POSITION SUMMARY:

Under general oversight of the AVP, Resilience & Response and with lead work direction provided by the Parking Officer II, Parking Officers in this classification perform duties primarily associated with enforcement of the University’s parking regulations, coordinating and assisting with the physical logistics for campus special events and emergencies, providing traffic control and placement of traffic control devices to facilitate traffic flow, and providing general information and parking assistance to the public. Duties also may include selling daily parking permits and collecting fees and monies when needed. Wednesday – Sunday, 8am – 5pm (schedule subject to change based on operation needs)

KNOWLEDGE, SKILLS, AND ABILITIES ASSOCIATED WITH THIS POSITION INCLUDE:

• Working knowledge of applicable procedures and regulations related to parking and traffic control.
• Thorough knowledge of campus layout and parking facilities.
• Ability to act and resolve traffic problems through clear and accurate analysis of the issue at hand so as to make effective and appropriate decisions.
• Working knowledge of parking-related equipment and the ability to troubleshoot technical issues associated with permit dispensers, parking meters, citation writers and other parking-related equipment.
• Ability to write standard parking incident reports in a clear and concise manner.
• Working knowledge of applicable radio systems.
• Ability to observe and recall details and incidents, as well as detect and respond appropriately to potentially hazardous situations.
• Ability to effectively interact with a wide range of individuals including the campus community and the general public.
• Ability to appropriately handle parking monies received.
• Ability to handle sensitive situations with tact and confidentiality.
• Ability to deliver a high level of customer service and continually portray a sense of calm professionalism focused on responsive problem solving techniques to resolve issues with, at times, highly emotional and stressed clients as well as challenging and difficult personalities.
• Ability to write standard parking reports and citations in a clear and concise manner.
• Ability to work independently under general supervision with closer supervision for new or more complex/sensitive assignments.
• Ability to read and write at a level appropriate for the duties of the position.
• Ability to perform arithmetic calculations at a level appropriate for the duties of the position.
• Ability to manage sensitive situations with tact and confidentiality.
• Ability to use reporting systems such as those used to issue citations.
• Ability to use two-way radios or other devices for communication.
• Ability to analyze and respond appropriately to emergency situations.
• Ability to observe safety requirements and safe work practices and methods.
• Ability to communicate effectively and work harmoniously with a wide variety of individuals.
• Ability to recognize and accommodate changing priorities, as communicated by a supervisor, in order to meet short and long term deadlines/goals.
• Ability to operationalize sustainability concepts (economy, society, environment) into all aspects of performing job duties.
• Ability to deliver a high level of customer service and continually portray a sense of calm professionalism focused on responsive problem solving techniques to resolve issues with, at times, highly emotional and stressed clients as well as challenging and difficult personalities.

MINIMUM QUALIFICATIONS:

Entry to the first level within this classification requires

• High school level reading, writing and mathematical abilities
• Possession of a California Driver’s License.
• The nature of the duties may also require successful completion of a background

check.

• Knowledge of and/or the ability to learn how to use applicable parking-related equipment and automated systems is essential. High school diploma or equivalent plus three to six months related experience would normally achieve these entry qualifications.

PREFERRED QUALIFICATIONS:

• Knowledge of and/or the ability to learn to use applicable parking-related equipment and automated systems.
• Possession of an appropriate driving record which is interpreted according to UCAM 6562 which requires certification that incumbent has not been issued more than three moving violations or been responsible for more than three accidents (or any combination of more than three thereof) during the past 12 months.
• High school diploma or equivalent plus three to six months of related experience associated with parking services, parking programs or law enforcement services.
• Ability to read and write at a level appropriate for the duties of the position.
• Ability to complete mathematical calculations appropriate for the duties of the position.
• Possession of a valid California driver’s license for the operation of any vehicle or equipment required in the performance of duties.

Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the button:

• Letter of Interest
• Resume or Curriculum Vitae
• Contact information for at least three professional references

Application Deadline: The deadline to submit application materials by first review is 11:55 p.m. on Monday, February 10, 2025.
Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626.
We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies.
Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.
Working in the state of California is a condition of employment for this position. Even if part or all of an employee’s assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed.
CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu.
Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment.
CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS)
Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position.
Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu.
Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training.
Class Code: 8810
Publication Date: 1/28/2025
Advertised: Jan 28 2025 Pacific Standard Time

PARTICIPATE IN UNIVERSITY-REQUIRED TRAININGS/MEETINGS, MOBILIZE/DEMOBILIZATION & RECORDKEEPING/TIMEKEEPING TASKS

• Tracks and reports time and materials for assigned work. Maintain records and retrieve data related to work performed using manual and/or computerized record-keeping systems
• Attends mandated University trainings (safety and other), meetings and other events during normal work hours and as requested.
• Utilizes University time management/absence reporting system as directed by supervisor.
• Cleans, maintains and services tools and equipment used in the performance of duties.
• Maintains a safe and clean work environment.
• May perform any necessary functions in the event of an emergency (i.e., earthquake, fire, flood, etc.,) that can be safely performed.