Parking Supervisor - Hilton Hawaiian Village Waikiki Beach Resort at Hilton Hotels & Resorts

Honolulu, Hawaii, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

41.14

Posted On

08 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervisory, Customer Service, Cash Handling, Valet Parking, Guest Inquiry Response, Issue Resolution, Transaction Accuracy, Deposit Security, Inventory Maintenance, Equipment Monitoring, Team Supervision, Training, Scheduling, Evaluation, Hospitality, Leadership

Industry

Hospitality

Description

The iconic Hilton Hawaiian Village Waikiki Beach Resort is looking for a Parking Supervisor to join Guest Services Team. Situated on 22 acres along Waikiki's broadest stretch of sand with 2,860 rooms and 17 food and beverage outlets. Our team members cherish our award-winning culture, which includes great benefits such as career advancement opportunities, and the Go Hilton Travel Discount program. We are confident you will enjoy being part of a team that was ranked #1 on the Great Places to Work and Fortune’s World’s Best Workplaces list! The Ideal candidate will have: minimum of one year supervisory, two years of customer service, cash handling experience, previous valet and parking experience are preferred. Shift Pattern: Varies (Union role) AM PM Overnight. Open availability required including weekdays, weekends and holidays; shifts will be dependent on business levels and seniority scheduling. Pay Rate: $32.91 to $41.14. The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage – for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs *Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Parking Supervisor, you would be responsible for overseeing valet operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest inquiries and requests and resolve guest issue in a timely, friendly and efficient manner. Ensure all parking transactions are accurate, banks are balanced, deposits are correct and secured and discrepancies reported. Maintain an inventory of operating supplies. Monitor and maintain all parking equipment and report needed repairs. Perform Valet Parking Attendant duties, as needed. Interview, train, supervise, schedule and assist in evaluating team members. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Responsibilities

The Parking Supervisor is responsible for overseeing valet operations to ensure outstanding guest service and financial profitability, which includes responding to guest inquiries and resolving issues efficiently. This role also requires ensuring all parking transactions are accurate, managing deposits securely, maintaining inventory, and performing Valet Parking Attendant duties when necessary.