Start Date
Immediate
Expiry Date
26 Sep, 25
Salary
19.94
Posted On
27 Jun, 25
Experience
1 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Good communication skills
Industry
Hospital/Health Care
JOB INFORMATION
Job Requisition ID: 65577
Ministry: Forestry and Parks
Location: Two locations in the Slave Lake District, North Region; Marten River Campground - Lesser Slave Lake Provincial Park and Hilliard’s Bay Provincial Park Campground.
Full or Part-Time: Full-Time
Hours of Work: 40 hours per week
Permanent/Temporary: Temporary - Wage, Seasonal
Scope: Open Competition
Closing Date: Until suitable candidate is found.
Classification:Administrative Support 2 (AS2)/ Administrative Support 3 (AS3)
Salary:
Administrative Support 2 (AS2) based on 40 hours per week: $19.94 - $24.26 per hour
Administrative Support 3 (AS3) based on 40 hours per week $21.95 - $26.81 per hour
In addition to regular wages, regular Wage employees receive 11.2% in lieu of benefits and vacation leave:
In addition to the regular wages and the additional pay in lieu of benefits and vacation, regular wage employees are entitled to shift premium pay:
Provincial Parks are essential to the quality of life that Albertans enjoy. They conserve our natural landscapes and wildlife habitat and offer a broad range of nature-based outdoor recreational opportunities. Alberta’s parks inspire people to discover, value, protect, and enjoy the natural world and the benefits it provides for current and future generations.
To see the geographic area of North Region, download pdf: alberta-parks-protected-areas-provincial-map.
ADDITIONAL REQUIREMENTS:
ROLE RESPONSIBILITIES
The Slave Lake District is looking for motivated, friendly, and dedicated individuals with excellent customer service skills to fill the positions of Information Officer and Lead Information Officer.
Information Officers (IOs) are the first point of contact for visitors in provincial parks. Stationed at the campground booths, their main responsibility is to create a welcoming atmosphere by providing helpful and timely information, registering campers, as well as providing information about park activities, rules and regulations, campground reservations, and local services. This role focuses on delivering exceptional customer service, whether in person, over the phone, or via email. Additional duties include acting as a liaison to report any campground issues to relevant personnel, cash handling, managing concessions and retail, and performing administrative tasks.
These are full-time positions located at the campground registration booth.
The Lead Information Officer role involves more advanced administrative and leadership duties, assisting the three Information Officers in the district, staff scheduling, training, managing visitor concerns, resolving on-site issues, overseeing retail inventory, revenue reconciliation, and reporting.
ADMINISTRATIVE DUTIES:
AS THE LEAD INFORMATION OFFICER (AS3), PRIMARY DUTIES INCLUDE ASSISTING WITH AND PERFORMING AS2 DUTIES IN ADDITION TO SOME FRONT-LINE ADMINISTRATIVE AND SUPERVISORY TASKS SUCH AS:
TO SUCCEED IN THIS ROLE, YOU SHOULD ALSO POSSESS: