Location: Canberra, ACT
Employment Type: Ongoing - Part-time Sessional positions available
Classification: PSL 1/2
Salary Package: Generous salary + terms and conditions such as shift penalties, 15.4% superannuation, free parking and gym membership.
Closing date: 11.30pm AEDT, Friday 29 August 2025 - Training Commencement Date: Friday 9 January 2026

WHO WE ARE LOOKING FOR

Work ethic, integrity, a positive approach, strong communication skills and a willingness to learn is more important to us then the roles you may have previously worked in. We also understand that sometimes people have had to step out of the workforce for a period of time, and you may need to demonstrate your skillset to us in different ways. We will provide you with all the training you require to be successful as a PSS officer.

Our ideal candidate would:

• take pride in delivering exceptional customer service
• possess good judgement and communication skills
• value teamwork and foster team cohesion
• demonstrate values of honesty, integrity, inclusion, and accountability
• stay calm under pressure and act professionally in challenging situations, and
• have strong observational skills and can write accurate reports.

You do not need prior experience in the security industry. Your ability to deliver excellent customer service and work as part of a team is most important, and we understand that these skills can be gained in a variety of ways. Current PSS Officers come from a diverse range of backgrounds, including Uni students, trades, retail, law enforcement, defence and hospitality.
We strongly encourage women to apply and contribute valuable insights and diverse experiences to our security team. This role offers a supportive environment, comprehensive training, opportunities for growth and there’s no prior experience required. If you’re looking for a career where you can make a real difference and feel empowered, we’d love to hear from you.

JOB REQUIREMENTS

Across all roles, we provide you with in house training and develop your individual skills to help you build a successful career.

Your responsibilities will include:

• Providing excellent customer service to visitors and building occupants
• Performing front-line and operational security functions such as:
• Conducting mobile patrols throughout the building
• Operating X-ray screening equipment at building entry points
• Responding promptly to security incidents
• Administering immediate first aid during medical emergencies
• Supporting emergency procedures during lockdowns or evacuations
• Performing static patrols and managing access to restricted areas
• Escorting individuals and groups as required
• Communicating effectively to defuse and de-escalate tense situations
• Applying the necessary level of force when required, with full training provided to ensure safety and compliance
• Collaborating closely with other departments within the building to support overall operations, including Australian Federal Police
• Accurately recording and reporting all security-related incidents

You must be able to complete the full security training program to a satisfactory standard. Not meeting the required standard may impact your ongoing employment with DPS.
Employees of DPS are required to be able, and to be seen to be able, to provide professional advice and services to all Senators and Members without favour or prejudice.
Further information about the role can be found here: Role of the Parliamentary Security Service – Parliament of Australia

OUR PURPOSE AND VALUES

We proudly provide innovative, unified, and client-focused services to the Australian Parliament and parliamentarians. We are a values driven department, placing our values at the heart of everything we do; from our service offerings and decision-making to our interactions with stakeholders and each other.
Our people are employed in a broad and unique range of professional, customer service and trade-based roles, all joined by a shared purpose: to make an enduring contribution to Australia’s parliamentary democracy. We have an inclusive workplace that reflects the diversity of the community we serve. While we come from all walks of life, we share a commitment to care for and protect our iconic workplace.
Every year, almost one million people visit Australian Parliament House to experience the parliamentary process, the building’s architecture, nationally significant art collections, events, tours, and food and dining experiences – all made possible by our people, who are active participants in an environment where no two days are the same.
We are committed to building a diverse and inclusive workplace that ensures all our people can contribute to our shared purpose. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people with caring responsibilities, people who identify as LGBTQIA+, people from cultural and linguistically diverse backgrounds, people who identify as neurodivergent, and mature aged people.

Your responsibilities will include:

• Providing excellent customer service to visitors and building occupants
• Performing front-line and operational security functions such as:
• Conducting mobile patrols throughout the building
• Operating X-ray screening equipment at building entry points
• Responding promptly to security incidents
• Administering immediate first aid during medical emergencies
• Supporting emergency procedures during lockdowns or evacuations
• Performing static patrols and managing access to restricted areas
• Escorting individuals and groups as required
• Communicating effectively to defuse and de-escalate tense situations
• Applying the necessary level of force when required, with full training provided to ensure safety and compliance
• Collaborating closely with other departments within the building to support overall operations, including Australian Federal Police
• Accurately recording and reporting all security-related incident

DPS employees are subject to a range of conditions prescribed in the Parliamentary Service Act 1999. For this role, you must:

• Be an Australian citizen
• Successfully complete a 6-month probation period
• Must pass a Nationally Coordinated Criminal History Check
• Obtain and maintain a Negative Vetting 1 security clearance
• Candidates must undergo a pre-employment medical assessment and be declared physically and/or medically fit to perform the inherent requirements of the role. Details of the physical duties are outlined in the PSS Officer Physical Duties Guide