Parntership Liaison at Helping Hands Family

, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

85000.0

Posted On

17 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Relationship Building, Account Management, Referral Generation, Digital Outreach, In-Person Outreach, Data Analysis, CRM Management, Communication, Presentation Skills, Strategy Development, Brand Awareness, Trend Analysis

Industry

Hospitals and Health Care

Description

Position Summary As a Partnership Liaison, you are a relationship builder and trusted connector, responsible for growing and nurturing a portfolio of referral partners. You will initiate and strengthen these partnerships to increase partner referrals and position Helping Hands Family (HHF) as the preferred ABA provider in your region. By combining personalized, high-touch services with strategic digital outreach, you will optimize your territory and ensure a seamless experience for both providers and families. HHF is proud to be a Great Place to Work Certified™ company! Key Responsibilities Build and manage relationships with professional referral sources – including, but not limited to doctors, case managers, social workers, and therapists – through various digital and in-person outreach tactics. Drive new starts at our clinics by analyzing referral trends, identifying opportunities, and developing strategies to support active partners and re-engage inactive ones. Communicate family updates, starts, and key milestones, as appropriate, to referring providers to foster ongoing collaboration and trust. Leverage data and CRM tools to manage outreach strategy, track referral activity, monitor conversion trends, and measure source performance. Represent Helping Hands Family at various industry events to help attract new referral sources and clients and to promote brand awareness. Perform other duties as assigned Qualifications 2+ years of experience in healthcare account management strongly preferred Proven ability to maintain and grow existing referral relationships Experience managing 30+ healthcare or healthcare-related accounts, prioritizing within a book of business, and providing an appropriate level of service to different priority levels Associates Degree or higher Strong communication and presentation skills Proficient in Microsoft Office Suite, experienced managing your book of business in a CRM, and willing to learn other field programs specific to our industry About Helping Hands Family Helping Hands Family (HHF) provides personalized, play-based ABA therapy to children with autism, helping them thrive through compassionate, child-led care. With a growing network of clinics, we are committed to excellence, clinical quality, and supporting our teams so they can deliver exceptional outcomes to the families we serve. Helping Hands Family is dedicated to a supportive, inclusive culture. From growing our team to the client treatment plans, we have committed to celebrating differences and helping everyone reach their highest potential. HHF is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status. Helping Hands Family Base Salary Range $65,000—$85,000 USD Ready to Make a Difference? Apply Now! Helping Hands Family (HHF) is Great Place to Work Certified™ in 2021, 2022, 2023, 2024, and 2025. We are a top-rated ABA provider dedicated to a supportive and inclusive culture. We offer rewarding work experiences, including making a lasting impact on children’s lives. All offers of employment are contingent upon the successful completion of a comprehensive background check. This includes Social Security and identity verification, reference checks, criminal history check, fingerprint screening, and any other relevant checks to ensure the safety and well-being of the children we serve. All new hires must complete E-Verify as required by USCIS. HHF does not provide immigration sponsorship for any roles at this time. Helping Hands Family is dedicated to a supportive, inclusive culture. From growing our team to the client treatment plans, we have committed to celebrating differences and helping everyone reach their highest potential. HHF is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.

Responsibilities

The Partnership Liaison is responsible for growing and nurturing a portfolio of referral partners by initiating and strengthening relationships with various professional sources to increase referrals for ABA services. This involves using personalized, high-touch services combined with strategic digital outreach to optimize the territory and ensure a seamless experience for providers and families.