Part Exchange Manager at Barratt Developments PLC
Gateshead NE8 1PS, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

16 Sep, 25

Salary

0.0

Posted On

17 Jun, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description

WHAT YOU’LL NEED

To be successful in the role, we are looking for:

  • Well organised
  • Excellent knowledge of local area and the legal buying process
  • Negotiation, influencing and ‘deal-making’ skills
  • Self-disciplined with good time management
  • Good inter-personal and communication skills and ability to deal with people from diverse backgrounds
  • Self-confident, decisive, problem solver and forward thinker
  • Customer centric approach
  • Ability to build relationships with ease
Responsibilities

WHAT YOU’LL BE DOING?

This broad field covers market research and land appraisal, developing promotional material, as well as telesales and face-to-face negotiation.
The Sales team arranges visits, undertakes tours, prepares material, advises on features, agrees the sale and sees it through to completion. And then there’s the after sales service. If you’re a friendly, outgoing individual with a real customer focus, and you’re comfortable working in a challenging targets-driven culture, you’ll find plenty to keep you busy and developing.
Reporting to the Sales Director, you will manage all part exchange properties both on the buy in and sale on to our customers’ satisfaction, whilst endeavouring to make a profit on re-sales.

You will be expected to:

  • Proactive management of the PX holding to ensure company targets are achieved.
  • Follow Group policy and procedure to purchase and sell out of PX holding, providing the Sales Director with the appropriate evidence and detail for sign off. Effective management of third parties to achieve legal completion forecast. Frequent communication with Sales Director, progression and management team to update progress on buy in of PX properties in line completion forecast.
  • Pro-active approach to obtaining any required documentation ie-Dof V, indemnity policies, Man Co. packs gas/safety certificates
  • Ensure effective management of customer expectations when visiting or communicating re potential offers. Instruct all relevant surveys and reports required in line with policy and procedure. Build effective working relationships with agents to drive performance on the sell out of PX properties.
  • Ensure inspections are carried out in line with policy and procedure ensuring vacated properties are presented in excellent saleable condition.
  • Arrange any remedial works needed on unsold properties, or any enhancement required to sell them and maintain them
  • Adhere to PX pricing policy when instructing price reductions to drive performance.
  • Manage agents to drive interest on assisted selling scheme properties ensuring clear and proactive communication with the customer. Ensure correct AML documentation is obtained from agents and customers to comply with audit

A guardian of the customer, delivering an excellent customer journey throughout the buying process.to legal completion and beyond.

To be successful in the role, we are looking for:

  • Well organised
  • Excellent knowledge of local area and the legal buying process
  • Negotiation, influencing and ‘deal-making’ skills
  • Self-disciplined with good time management
  • Good inter-personal and communication skills and ability to deal with people from diverse backgrounds
  • Self-confident, decisive, problem solver and forward thinker
  • Customer centric approach
  • Ability to build relationships with eas

As part of working for Barratt Redrow PLC and specifically for this role we offer:

  • Competitive Salary
  • Competitive Bonus Scheme
  • Private Medical Cover - Single Cover
  • Company Car or Cash Allowance
  • Annual Medical Health Assessment
  • 26 days’ holiday (increase by 1 day for every 3 years’ continuous service up to 29 days)
  • Choice of Flexible Benefits
  • Enhanced Family Friendly Policie
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