Part-Time Accounts Receivable (AR) and Client Services Specialist at Latitude Therapy Solutions

Bridgeton, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jan, 26

Salary

0.0

Posted On

25 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

AR Software Proficiency, Accounting Principles, Medical Billing, Insurance Claims Processing, Data Entry, Management, Communication, Problem-Solving, Conflict Resolution, Organizational Skills, Time Management, Financial Software Proficiency, Attention to Detail, Analytical Skills, Critical Thinking

Industry

Hospitals and Health Care

Description

Description Accounts Receivable (AR) Management (Owner: AR specialist) Prepare and send invoices to clients in a timely and accurate manner. Review client statements for potential discrepancies and coordinate with the external billing company to resolve and issues, prior to issuing client invoices. Post customer payments and manage daily cash. Reconcile accounts and maintain accurate AR records in billing and client management systems (QBO) Monitor outstanding invoices and patient balances, following up with clients for processing payments. Contact clients to resolve payment discrepancies and negotiate payment plans. Work with an external billing company and internal clinical team to gather gather information to resolve denials, underpayments, and processing issues. Provide timely updates to the internal Finance team on AR trends and payer performance. Client Billing Support & Communication (Owner: AR specialist) Act as the primary liaison between Intake, Billing, and Case Management department for all client billing, authorization, and insurance coverage matters. -Ensure client billing details are accurately and clearly communicated prior to invoicing. -Evaluate and propose effective financial strategies to assess sustainability and support company growth. Present financial analyses and recommendations to CEO for final decision-making. Respond to client inquiries regarding invoices, balances, and insurance issues in a professional, clear, and respectful manner. Proactively set up and manage payment plans with families as needed. Proactively communicate with prospective clients expected cost-sharing. Assess and proactively communicate when a client’s funding or financial arrangement may impact the profitability or sustainability of services. Gather and communicate potential financial resources to clients. Gather client feedback and identify opportunities to offer new services. Deliverables Monthly AR aging reports Manage payment statements and process payments File credit card authorizations and maintain updated authorization information Monthly billing performance summaries (including collections rate and payment plan status) Documentation of all client payment communications and plans in designated system Develop AR SOPs and policies in collaboration with DOF and CEO Communication & Collaboration AR specialist will attend regular check-ins with the Finance and Intake and case management team All billing-related communication with families must be documented in accordance with internal policy AR specialist will use Latitude’s internal systems (e.g., billing software, QBO, communication platform) Requirements Key Skills AR Software proficiency Accounting principles: Familiarity with basic accounting, invoicing, and reconciliation Medical billing and insurance claims processing: An understanding of how to submit and follow up on claims, including knowledge of claims, billing, and denials. Data entry and management: The ability to accurately and efficiently input and manage large volumes of data is crucial. Strong communication, problem-solving, and conflict resolution skills. Excellent organizational and time management abilities. Proficiency with financial and billing software (including QBO) Attention to detail. Analytical and critical thinking skills. Experience: Minimum of 5 years experience in medical billing and insurance, preferably in the field of ABA Minimum of 2 years experience in invoicing and AR processes Experience with AR and medical billing software electronic health records (EHRs), and payer portals

Responsibilities

The Accounts Receivable Specialist will manage invoicing, payment processing, and client communications related to billing. They will also collaborate with internal teams and external billing companies to resolve discrepancies and improve financial strategies.