HOURS: 8:30AM-6PM

Inline Physio Moorooka is seeking a Part-Time Administration Assistant to join our friendly and dynamic team of Allied Health Professionals. This role offers the opportunity to be an integral part of a small private practice that delivers high-quality healthcare in the heart of Moorooka.

ABOUT THE ROLE

As the first point of contact for our clinic, you will play a key role in providing exceptional customer service and ensuring the smooth operation of our practice. You’ll be responsible for front desk administration, appointment management, and patient communications while contributing to a welcoming and professional environment. This role would suit a mature

KEY RESPONSIBILITIES

• Front Desk & Patient Care: Warmly welcome patients and be the friendly face of our clinic.
• Customer Service & Bookings: Confidently manage phone and email inquiries, converting inquiries into appointments.
• Appointment Management: Schedule and oversee bookings using our practice management software.
• Case Coordination: Liaise with insurers, medical centers, and third-party providers (e.g., DVA, WorkCover).
• Billing & Payments: Process invoices, HICAPS, EFTPOS, and Medicare payments (via Tyrohealth).
• Administration Support: Prepare and finalise referral letters, maintain records, and ensure efficient office operations.
• Practice Management: Assist with housekeeping tasks to maintain a well-run and professional clinic.
• Clinic Presentation: Ensure the clinic maintains a professional and welcoming appearance through light housekeeping and organization.