PLEASE DO NOT CALL THE OFFICE REGARDING THIS POSITION. ONLY SELECTED CANDIDATES WILL RECEIVE A CALL.

If you are chosen, you will work with a passionate group of physiotherapists and leaders who are committed to nurturing our community’s health and performance!! You will play a crucial role in ensuring that our community receives the high-quality healthcare they need to maintain optimal health and well-being.
Reports to: Office Manager
Location: Vancouver, B.C.
Status: Part-time
Compensation: Hourly rate starting at $21.00
Application Deadline: Monday, August 4th, 2025
Primary Position Requirements

Your role is vital to our success, and we’re looking for excellence in five key areas:

• Deliver exceptional patient experiences through outstanding administrative support.
• Exhibit proficiency in scheduling and managing patient payments.
• Provide dedicated operational support to our experienced and passionate physiotherapy team.
• Demonstrate a solid grasp of basic financial processes, including invoicing and payment collection.
• Be a collaborative team player, working efficiently and accurately within our administrative team.

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We’re looking for a standout individual to join our team! You’ll be a great fit if you possess the following:

SKILLS:

• Excellent customer service abilities and a compassionate nature.
• Comfort with multi-line phone systems and booking software.
• A genuine passion for your work.

EXPERIENCE:

• At least 2 years of experience in a customer service role.
• Familiarity with Clinicmaster is a plus.
• High school diploma with relevant work experience.

COGNITIVE ABILITIES:

• Dedicated and reliable.
• Strong problem-solving skills.
• Eager to learn and excited by new knowledge.
• Detail-oriented.

• Deliver exceptional patient experiences through outstanding administrative support.
• Exhibit proficiency in scheduling and managing patient payments.
• Provide dedicated operational support to our experienced and passionate physiotherapy team.
• Demonstrate a solid grasp of basic financial processes, including invoicing and payment collection.
• Be a collaborative team player, working efficiently and accurately within our administrative team