DESCRIPTION

As a part-time Administrative Coordinator at Morley in Saginaw, Michigan, you’ll work on a team of friendly, capable and supportive associates to facilitate the vehicle buyback process for auto manufacturers. In your role, you’ll follow up with auto dealers and auction houses, letting them know what actions they need to take and confirming current vehicle status. You’ll manage all the paperwork surrounding the auction process.
We’re looking for someone who will be very thorough and pay strong attention to detail while processing important documents.

No automotive experience needed! We’ll train you on everything you need to know.

• e.g., previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers

REQUIRED SKILLS

• Good communication, organizational and problem-solving skills
• Strong attention to detail
• A positive, self-starter attitude
• Works well with a team
• Proficiency in typing and Microsoft Office programs
• Able to learn new computer programs as necessary

ELIGIBILITY REQUIREMENTS

• High school diploma or equivalent
• One or more years of customer care experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
• Able to work on site at our office in Saginaw, Michigan, daily
• Able to work the following schedule (you can choose morning or afternoon shift, or a combination of both):
• 20 hours per week
• Monday - Friday
• Morning shift: 8 a.m. - 12 p.m.
• Afternoon shift: 12 p.m. - 5 p.m.
• Must be able to stick to the schedule reliably

WHAT YOU’LL DO

• Call dealerships and auction houses to coordinate the auction process
• Arrange transportation to auction
• Create and send auction packets
• Audit disclosure paperwork to ensure compliance with lemon laws
• Identify, research and resolve problems with documentation
• File and organize incoming documents
• Ensure accuracy within printed and digital files
• Manage the hold title process
• Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude