ABOUT VOLLEYBOX SPORTS CENTRE

Volleybox Sports Centre is a vibrant hub for youth volleyball, offering high-quality programming and a welcoming community atmosphere. We’re passionate about creating exceptional experiences for our athletes and their families. As our centre continues to grow, we’re seeking a personable, detail-oriented, and tech-savvy Assistant Administrator to support our front desk operations and help ensure our programs run smoothly behind the scenes.

EXPERIENCE

• Strong communication and interpersonal skills, especially in customer-facing situations
• Proficient with Google Suite (Docs, Sheets, Calendar), Excel, and Airtable
• Organized and adaptable with strong attention to detail
• Comfortable working in a fast-paced sports environment
• Familiarity with Squarespace, email tools (ex. Gmail, Make.com, ConvertKit), and/or scheduling platforms is a bonus
• Ability to work independently while also being a strong team player
• Enthusiasm for youth sports and community-based programming

• Greet athletes and parents and create a positive front-desk experience
• Answer emails and phone calls in a professional and timely manner
• Respond to customer inquiries and resolve minor issues with clarity and warmth
• Process refunds and handle basic registration tasks
• Assist with scheduling part-time staff and managing shift availability
• Support coaches with small administrative tasks related to program execution
• Maintain and update spreadsheets, Airtable databases, and program checklists
• Upload and format content via Squarespace or other digital tools
• Help prepare weekly rosters, sign-in sheets, and simple internal documents
• Maintain facility organization, supplies, and front-desk cleanliness
• Take initiative in identifying small operational improvements