WHAT YOU’LL BRING

You are a customer service champion, consistently making it your top priority to ensure a seamless and positive experience for all. You are dedicated to providing timely and efficient onsite technical support, particularly for critical functions such as LSC Board meetings, dynamic live events, and diverse guest-related technology needs. You are highly adept at identifying and resolving technical issues, demonstrating a strong ability to troubleshoot effectively and decisively on the spot. This includes everything from audio-visual glitches to connectivity challenges.

PREFERRED KNOWLEDGE, SKILLS, & ABILITIES (KSAS)

• Exceptional Communication: Able to communicate effectively with users of varying technical abilities, provide clear explanations for complex issues, and employ de-escalation skills
• Multitasking & Resourcefulness: Able to be resourceful, thrive in high-pressure environments, and manage multiple tasks efficiently without compromising quality
• Independent & Team Collaboration: Capable of working independently with minimal supervision, while also collaborating effectively in team settings to achieve shared goals
• Professionalism: Consistently demonstrate professionalism in all interactions, maintain a high standard of conduct, and foster positive relationships

PREFERRED QUALIFICATIONS & EXPERIENCE

• 3+ years of audio visual experience in support and/or staging for either a large organization or production company
• Experienced in video/audio recording and editing with production software such as Garageband, QLab, Adobe Creative Suite, iMovie
• Stage and Intelligent lighting experience a plus
• Movie theater and planetarium equipment knowledge
• Dante
• Understanding of audio and video signal flow
• PowerPoint
• Knowledge of video conferencing, specifically Poly codecs (formally Polycom)
• Up-to-date knowledge of best practices in AV
• Basic IT knowledge
• Knowledge of Google Workspace, Teams, and Zoom applications
• Familiarity with Windows and Mac computers
• Crestron
• Hybrid meeting set-ups
• Sound and video equipment (mics, speakers, analog and digital audio mixing consoles, projectors, TVs, video switchers, playback media, computers)
  Classification & Schedule
  AV Technicians are required to work flexible hours, including early mornings, late evenings, weekends, and most major holidays, to meet business needs. AV Technician usually works 24 - 32 hours per week on average. Shifts can range from 5 to 10 hours. Must have availability Wednesday through Sunday. The AV Technician is a part-time position which is non-exempt, meaning this role is eligible for overtime for work that exceeds 40 hours per work week; however, all overtime must be approved in advance by the role’s supervisor.
  This position must be available to work onsite at Liberty Science Center. This role is not eligible for remote or hybrid work.

THE ROLE

Liberty Science Center (LSC) is seeking an AV Technician to join our Technology Department. The AV Technician is responsible for handling the day-to-day audiovisual (AV) needs of Liberty Science Center. LSC’s AV team provides services related to educational surgery video conferencing, stage productions, science demonstrations, corporate meetings, gala-style events, and planetarium/theater tech support and maintenance. We have recurring evening events, including After Dark, Community Evening, and Members Night.
The AV Technician will report to the Associate Director of AV Operations

WHAT YOU’LL DO

Below is an overview of your essential functions; please note this is not an exhaustive list as new responsibilities can be added as business needs demand: