Part Time Bilingual Care Ambassador - BONUS Eligible at CircleLink Health

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

09 May, 26

Salary

20.0

Posted On

08 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual, Outbound Phone Sales, Cold Calling, Patient Advocacy, Communication Skills, Critical Thinking, Problem Solving, Technology Savvy, Organizational Skills, Time Management, Detail Oriented, Closing Skills, Empathy, Motivation, Resilience, Self-Directed

Industry

Hospitals and Health Care

Description

CircleLink Health is looking for a passionate, outgoing, and tech savvy Care Ambassador to enroll Medicare patients into a monthly check-in program. In this part time role, our Care Ambassadors play a key role in enrolling Medicare patients into high-impact care programs. This is an ideal opportunity for someone who desires to help people access the care they deserve (and better understand it!) As a Care Ambassador, you'll call patients directly on behalf of their healthcare provider, explain program benefits, address questions, and encourage enrollment. You’ll be part educator, part advocate, and part closer—driving real results through meaningful conversations. What You’ll Do: Cold calling Medicare patients using our specialized enrollment software (making around 15 calls/hour) Clearly explain the care program’s benefits, eligibility, and parameters Answer questions with empathy and accuracy, ensuring patient understanding Motivate and strongly encourage patients to enroll—overcoming objections when needed Accurately and thoroughly document every call and patient interaction in our system Track and communicate recurring questions, issues, and feedback to management Stay up to date on program details and best practices for patient outreach Calls must be completed on weekdays between 9am-6pm ET A minimum of 20-25 hours of availability per week is required What We're Looking For: At least TWO years of outbound PHONE sales experience is a MUST HAVE! Fluent in both English and Spanish is a MUST HAVE! Demonstrated experience with high-volume cold calling, including confidently initiating outbound calls, engaging prospects, and driving appointment-setting results. This role is 100% cold calling. Self-directed, able to work independently with little supervision while meeting performance metrics Good with technology and eager to learn and use new software Excellent organizational and time management skills Strong communication skills Strong critical thinking and problem-solving skills A patient-first mindset with the ability to build trust quickly Motivation to hit performance goals and a drive to improve every day Detail-oriented with a commitment to 100% accurate documentation Resilient and adaptable—able to handle objections and keep conversations productive Very strong closing skills are a must Medicare experience or knowledge is highly desired Compensation: $20 per hour. You will be eligible for a performance-based $200 bonus after 60 days' employment. This is a 1099, independent contractor role. The contractor hired is responsible for their own equipment, payroll taxes and benefits.

Responsibilities

Care Ambassadors will call Medicare patients to explain program benefits and encourage enrollment. They will document interactions and track recurring questions to improve outreach efforts.