ABOUT US

We are a fast-growing marine distribution company based in Canada, operating multiple brands in the recreational boating and marine electrification space. Our newest addition, is the official distributor of a new line of inflatable boats across North America. We are seeking a motivated Bilingual (English/French) Sales & Customer Support Representative to join our team on a part-time basis. No limits - become the brand lead!
This role is ideal for someone who enjoys customer interaction, has a passion for the outdoors/boating, and wants to grow with a dynamic, entrepreneurial company.

QUALIFICATIONS

• Bilingual in English & French (verbal and written).
• Prior customer service or sales experience (marine, outdoor, sporting goods, or e-commerce is an asset).
• Comfortable handling inbound calls/emails and guiding customers through purchase decisions.
• Tech-savvy: able to use CRM, email platforms, and online chat tools.
• Strong communication and interpersonal skills; professional and customer-oriented.
• Ability to work independently in a part-time, flexible schedule environment.
• Interest in boating, marine products, or outdoor activities is a strong plus.

WHY JOIN US

• Be part of a growing marine lifestyle brand with international connections.
• Gain hands-on experience in both retail and B2B sales.
• Flexible hours — ideal for someone seeking part-time income with commission upside.
• Work directly with a passionate entrepreneurial team that values initiative and results.
  Job Type: Part-time
  Pay: $17.20-$22.00 per hour

Benefits:

• Casual dress
• Company events
• Flexible schedule
• On-site parking
• Store discount
• Work from home

Work Location: Hybrid remote in Scarborough, ON M1P 3E

• Respond to customer inquiries via phone, email, and chat in both English and French.
• Assist retail customers with product selection (boats, accessories, motors) based on their needs.
• Provide basic quotes and process online/phone orders.
• Support dealer & wholesale inquiries from Quebec, Ontario, and U.S. markets.
• Manage after-sales communication: warranties, FAQs, setup guidance, service intake.
• Cross-sell accessories, motors, and related marine products to maximize order value.
• Maintain accurate records of leads, quotes, and customer communications in our CRM.
• Collaborate with logistics and operations teams to ensure smooth order fulfillment.
• Provide feedback from customers to help improve products, website content, and marketing.