Part-Time Branch Experience Specialist I - Santa Fe, NM at Del Norte Credit Union

Santa Fe, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

22.27

Posted On

21 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Financial Transactions, Account Management, Cash Handling, Loan Payments, Customer Service, Member Education, Compliance, Core System Operation, Problem Resolution, Teamwork

Industry

Bancos

Description

Description Role Overview The BXP Specialist provides professional, friendly, and efficient service to members by assisting with financial transactions and account management. Responsibilities include processing deposits, loan payments, cashier’s checks, and other account services, maintaining and balancing cash daily, and answering inquiries about products and services. The BXP Specialist promotes member education, identifies opportunities to recommend credit union solutions, and ensures compliance with regulations while contributing to the success of the branch and organization. Join Our Team at Del Norte Credit Union! We’re more than a financial institution, we’re a community. Guided by our mission of Improving Lives and vision of being Authentically New Mexico, we embrace Del Norteño Pride, reflecting our commitment to community, culture, and connection. Recently recognized as a Platinum-Level Family Friendly Business, we value People Focus, Collaboration, and Continuous Learning. Location Midtown Branch in Santa Fe, NM Schedule Schedule requires supporting Monday – Saturday member service hours. Essential Functions & Responsibilities: Level I & II : Assist members of the credit union with their financial needs in a professional, friendly, knowledgeable, and timely manner. Demonstrate a working knowledge of the applicable core system, including loan and deposit platforms. Process paying and receiving transactions to include: deposits, loan payments, cashiers checks, and issuance of gift and travel cards, closing accounts, stop payments, address file maintenance, answering questions about products and services, and problem resolution. Maintain and balance operating cash daily. Maintain and balance operating cash daily Greet members/guests to establish rapport and direct to appropriate area. Promote a needs based member education culture within the branch to identify opportunities to promote credit union products and services to live DNCU’s mission of improving lives while meeting and/or exceeding established member education goals. Work effectively in a team environment contributing to the success of the branch and organization. Comply with all regulations, security procedures, and complete all mandatory annual compliance courses. Perform other related job duties as assigned. Salary Level I: $16.13 – $20.17 per hour Level II: $17.81 – $22.27 per hour New hires are typically brought in between the range minimum and maximum based on qualifications, internal equity, and budget. Performance Measurements: This role is eligible for a $1.00 per hour differential. This differential will be added to your hourly rate. If you depart this role, your hourly rate will be REDUCED by this $1.00 per hour differential. Benefits: Medical, Dental and Vision insurance. Available the first of the month following date of hire. 401(k) - Traditional or Roth Spanish Speaking Incentive Paid Time Off Eleven paid holidays/year Other great benefits: Wellness Reimbursement Plan, Educational Reimbursement Program and Development Programs.

Responsibilities

The BXP Specialist will professionally assist members with financial transactions such as deposits, loan payments, and account services while maintaining and balancing daily cash operations. This role also involves promoting member education and recommending credit union solutions to meet organizational goals.