POSITION SUMMARY

Under the direction of the Food & Beverage management and supervisory team, this position is responsible for creating Great Experiences and Memories and a WOW factor for guests! While buffet service is a more streamlined model of table service – the stellar Buffet Server actively seeks ways to CONNECT with guests and strives to exceed expectations while providing quality food and beverage service in high volume, fast paced area.
The Buffet Server is collaborative, excels at multi-tasking and displays exceptional communication and interpersonal skills. Contributes to a safe and welcoming work environment for all employees and is master of teamwork! Above all else, must embrace and be aligned with Casino Nova Scotia’s culture and philosophy of providing outstanding entertainment experiences.

KEY ACCOUNTABILITIES

• Provides quality food and beverage service in a high volume area
• Responsible for maintenance and cleanliness of all work areas including guest seating and side stations
• Actively seeks opportunities to CONNECT with buffet guests: offers appropriate information and product knowledge; promotes contests, giveaways, concerts and; gives any needed assistance
• Ensures a WOW factor for buffet guests – takes buffet service to the next level!
• Table maintenance, table maintenance, table maintenance!
• Finds ways to play ; you are serious about work, without being serious
• Chooses to make every day a great day
• Stays focused in order to be there
• Delivers an exceptional entertainment experience to internal and external guests to ensure you make their day
• Develops and cultivates strong working relationships with all stakeholders: guests, ownership, employees, vendors and regulators
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed

EDUCATION AND QUALIFICATIONS

• Embraces the Casino Nova Scotia culture and philosophy and has a playful, infectious and “all about the guest” attitude!
• One year of food and beverage serving experience in either a bar or restaurant setting is an asset
• Strong sales and organizational skills with the ability to prioritize
• Energetic and a team player
• WHMIS training an asset
• Works quickly and efficiently under pressure in a busy, fast-paced environment
• Communicates well with fellow team members
• Must be able to commit to offering casino guests the highest level of guest service
• Works well independently as well as in a team environment
• Must be friendly, detailed oriented, fun and outgoing!
• Ability to successfully obtain a Gaming License

Please refer the Job description for details