CARING HANDS HORSHAM ARE RECRUITING A PART TIME CARE OFFICE ADMINISTRATOR TO JOIN OUR FRIENDLY TEAM

This office-based role offers a challenging and rewarding career opportunity for an individual who is looking to work in a fast-paced administrative role. Candidate must have excellent communication, administration and organisational skills.

KEY QUALITIES / EXPERIENCE

· Be a good communicator, demonstrated by forming strong professional working relationships with the care team, office colleagues, clients, and their family
· Team player
· Keep calm under pressure
· Can work to deadlines
· Be organised and have an attention to detail
· Good computer skills as we have digital care management and recording systems
· Ideally you will have experience working within the care sector, and previous experience working with a rostering system would be useful, although not essential as full training will be given.

KEY RESPONSIBILITIES

To make sure our clients receive excellent quality care and support to keep them safe and comfortable in their own homes. A supportive and calm manner together with a strong can-do problem-solving attitude are vital for this important role in our company.
The office administrator will make sure our carers are appropriately allocated to our clients so that care is delivered on time, safely and in line with clients wishes (as agreed in their care plan).

MAIN DUTIES

· Allocation of carers to all client visits and ensuring all visits are always covered, using our rostering system
· Arrange cover for carer sickness, absenteeism or holidays
· Answering all incoming telephone enquiries
· To assist the Registered Manager and Senior Care Team with the recruitment of staff, and the planning of inductions, training, observations, and supervisions
· Maintaining client and staff office files and ensuring that they are always up to date