We currently have a vacancy for an experienced Receptionist to join our friendly team in our community clinic on a part-time basis, to cover the morning shifts from Tuesday to Friday each week, 9am to 1pm (16 hours per week).
We are looking for someone who has their own transport and ideally has a background in a clinical environment, with a “can do” attitude and is both efficient and professional, with an outgoing personality.
If you enjoy meeting new people and like a varied and busy role, then this could be the job for you!

Essential Skills Required:

• At least 1 year of Reception experience
• Excellent interpersonal skills
• Excellent telephone manner
• Able to work under pressure
• Knowledge of Outlook, Access, and Exce

Education:

• GCSE or equivalent (required

Experience:

• Reception: 1 year (required

MAIN PURPOSE

The Clinic Receptionist’s job is to answer the College switchboard, ensure the smooth running of the Student and Private Chiropractic Clinics, to be the main point of contact for external callers and visitors and to provide administrative support on an ad hoc basis.

PRINCIPAL TASKS

1. Welcome patients and deal with them efficiently.
   This includes making appointments, answering queries and incoming telephone calls.
   Contact with patients and students who do not attend clinics
   Being responsible for the clinic float and petty cash.
2. Maintain the electronic Patient Record filing system
   Ensure that all correspondence to GPs is sent promptly.
   Ensure the Patient record system is kept up to date.
3. Welcome visitors to the College
   This includes ensuring visitors receive a professional impression of the College.
   Ensure that visitors sign the Visitors Book.
4. Liaise with the Clinic Manager & Head Receptionist on matters relating to clinic organisation.
5. Deal with mail when necessary.
   Opening post, booking in it and distributing it to the relevant person as appropriate
   Completing the postal system book, franking and posting
6. Maintain utmost confidentiality with regard to Clinic matters and correspondence opened in Reception.

GENERAL TASKS

1. Assist in maintaining a clean and tidy reception/patient waiting area.
2. Provide secretarial and general support to the Administration functions, as required.
3. Maintain Patient Confidentiality
   Be aware of the patient’s right to confidentiality and the relevant laws regarding this.
4. Assist in the maintenance of Security
   This includes being observant of the waiting area at all times
   Ensuring that unauthorised persons are unable to gain entrance to the premises
   Alerting the appropriate personnel if you are in doubt.

Essential Skills Required:

• At least 1 year of Reception experience
• Excellent interpersonal skills
• Excellent telephone manner
• Able to work under pressure
• Knowledge of Outlook, Access, and Excel

Desirable Skills:
· Flexibility
· Ability to prioritise workloads
· Experience of working in a clinical setting
Job Types: Part-time, Permanent
Pay: £13.32 per hour
Expected hours: 16 per week

Benefits:

• Employee discount
• Free parking
• On-site parking

Application question(s):

• Do you have your own transport?

Education:

• GCSE or equivalent (required)

Experience:

• Reception: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person
Application deadline: 11/09/202