Part-time Community Navigator (Dorchester, MA) at Ounce of Care

Boston, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

06 May, 26

Salary

28.0

Posted On

05 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Outreach, Engagement, Community Building, Benefits Navigation, Service Coordination, Advocacy, Referral Tracking, Relationship Building, Empathy, Customer Service, Community Organizing

Industry

Hospitals and Health Care

Description

About Us We live by the saying “an ounce of prevention is worth a pound of cure”, and our mission is to empower healthy and thriving communities. Ounce is a first-of-its-kind community-based service model. Enabled by technology, we provide services to residents of affordable housing properties, improving engagement and outcomes at scale. We are looking for creative and kind teammates to join us in this journey. About the Role Ounce Community Navigators are critical members of the team, serving as the face of Ounce within the community. You will be working directly with residents, our housing & community partners, and our broader team to deliver better care & services within affordable housing. This a part-time role In this role you will be a: Outreach & Engagement Specialist: You will proactively engage residents within affordable housing communities, building trust in Ounce's mission. You will find creative ways to engage residents, including door-to-door flyering, hosting community events, tabling, and phone-based outreach. Benefits Specialist & Service Coordinator: You will help residents by scheduling doctor’s appointments, helping them apply for benefits they may be eligible for (e.g., SNAP, TANF, LIHEAP), and acting as their health & wellness advocate. You can balance multiple responsibilities & tasks at once, make and track referrals within our technology platform, and follow through with residents promptly. Relationship Builder: As the face of Ounce within the community, you’ll build trust & respect with residents, convene & listen to residents, and identify their needs proactively. You’ll also work closely with community partners across the Dorchester area, ensuring our residents have access to high quality services and are treated with respect and empathy. Who we’re looking for: You have experience navigating government benefits (e.g., SNAP, TANF, LIHEAP, Medicaid) and coordinating care to local organizations You are excited by “boots on the ground” opportunities, including community organizing, and enjoy customer-service roles, as you will be embedded within affordable housing communities in Dorchester and must embody a “residents come first” mentality You understand the unique opportunities and challenges affordable housing residents face; ideally, you have lived in the area and/or worked in a community-based role Other information: Schedule: 16 hours per week (Monday–Friday) Ability to commute to Dorchester 16 hours per week Hourly Rate: $24-$28 per hour Ounce is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Responsibilities

Community Navigators act as the face of Ounce, proactively engaging residents in affordable housing through creative outreach methods like flyering and events, while also serving as a benefits specialist and service coordinator. This involves helping residents schedule appointments, apply for eligible benefits such as SNAP or LIHEAP, and tracking referrals within the technology platform.