Part-time Contract based Customer Service Officer at PHOENIX MEDICAL GROUP PTE LTD
Singapore, Southeast, Singapore -
Full Time


Start Date

Immediate

Expiry Date

02 Aug, 25

Salary

2000.0

Posted On

03 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills

Industry

Outsourcing/Offshoring

Description

This position is responsible for achieving customer service satisfaction in Medical Aesthetic involving meeting and surpassing expectations. It encompasses interacting with customer in a professional, friendly- helpful and positive way.

These responsibilities involve achieving the following tasks:

  • Following up of warm leads
  • To convert as many leads to appointments for Aesthetic Clinic and Medical Spa
  • Serves customers by greeting, welcoming, and directing them appropriately
  • Answering phones call in a professional manner and routing calls as necessary
  • Advise on company information such as location, services, and operating hours
  • Sales and follow call with customers
  • Manages reception duty, registration, and scheduling appointment booking
  • Perform other clerical receptionist duties
  • Other ad hoc duties as assigned
Responsibilities
  • Following up of warm leads
  • To convert as many leads to appointments for Aesthetic Clinic and Medical Spa
  • Serves customers by greeting, welcoming, and directing them appropriately
  • Answering phones call in a professional manner and routing calls as necessary
  • Advise on company information such as location, services, and operating hours
  • Sales and follow call with customers
  • Manages reception duty, registration, and scheduling appointment booking
  • Perform other clerical receptionist duties
  • Other ad hoc duties as assigne
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