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Part-time Customer Care Associate at Sona Pharmacy

Arden, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

08 May, 26

Salary

0.0

Posted On

07 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cashier Experience, Attention to Detail, Communication Skills, Pharmacy Operations, Over-the-Counter Products, Empathy, Optimism, Curiosity to Learn, Drive to Improve

Industry

Wellness and Fitness Services

Description

Description We Are Looking For A Customer Care Associate at our Sona Pharmacy + Clinic who is equally as thoughtful and gracious as they are upbeat, positive, and outgoing! Responsibilities The Customer Service Associate will play a personal role within our community to ensure that we consistently exceed expectations and delight our customers. This position will provide exceptional customer service and assist patients in picking up their prescriptions. Assist patients and complete cash register transactions while exhibiting kind, respectful actions. Provide exceptional customer service by assisting patients with inquiries and refer them to a pharmacist when necessary Ensure the register balances after cash, check, and credit transactions Maintain a clean and organized workstation, stock retail items, daily inventory maintenance, keep the pharmacy neat and organized Assist with bagging prescriptions to prepare for pickup, shipment, and/or delivery Ensure up-to-date patient information is on file and maintain HIPAA patient confidentiality Assist with online shopping orders and prepare for shipment To thrive in this role... You are someone who has four key emotional skills that can't be taught: Optimism Curiosity to Learn Drive to Improve Empathy We believe that these qualities are innate, while technical skills can be taught. Requirements What will you need to succeed? Willingness to go above and beyond Exceptional customer service skills Cashier's experience in a community pharmacy preferred Attention to detail and ability to work in a fast-paced environment Excellent communication skills Understanding of over-the-counter products and pharmacy operations We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, military status, or any other characteristic protected by law.

Responsibilities

The Customer Care Associate will provide exceptional customer service and assist patients in picking up their prescriptions. They will also maintain a clean and organized workstation and ensure up-to-date patient information is on file.