WHO WE ARE

Spence is proudly a Canadian-founded Company. Starting out in 1978 in Vancouver, BC we have a 46+ year history playing a small role in many Canadians happily ever after.
We’re proud to create unforgettable experiences for our customers by taking them through the Spence Experience.
Our people are the center stone of our business, who bring our vision to life for every customer, every day.
We’re committed to fostering a culture where our people are empowered to be as successful as possible, and are provided with all the necessary tools, resources and support to create and live the life they love!

• Greet every customer in a friendly manner and provide extraordinary customer service
• Offer sales support to our sales teams during busy periods and take customers through our showroom experience. Ability build rapport with clients and identify client needs through our Spence selling system.
• Inspect and process incoming jewelry repairs.
• Follow up with customers via phone or email regarding their repair orders.
• Complete quality checks and provide completed orders to customers at pickup, ensure that customers have a great experience.
• Answer all phone and email correspondences
• Cash handling and end of day processing
• Assist in coordinating the showroom appearance, merchandising and store tidiness.