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Part Time Customer Service Representative (Cantonese Speaker) at GoGoX

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

04 Mar, 26

Salary

0.0

Posted On

04 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cantonese, Mandarin, English, Communication Skills, Problem-Solving, Attention to Detail, Teamwork, Positive Attitude, Eagerness to Learn

Industry

technology;Information and Internet

Description

We’re looking for a friendly Cantonese speaking Customer Service Representative to join our team and support the Hong Kong market. You’ll help customers by answering inquiries, resolving issues, and making sure they have a great experience, both over the phone and online. Shift work is required, and fresh graduates are encouraged to apply, we value a positive attitude and a willingness to learn. If you have more experience, we’d be happy to consider you for a senior role. What You Will Deliver Handle customer queries and logistics arrangements via phone and online platforms. Resolve customer concerns and complaints with a positive and helpful attitude. Maintain professional customer service, creating a great experience for customers. Assist Team Leaders in senior positions. Participate in shift-based work schedules. Who You Are Proficient in spoken and written Cantonese, Mandarin, and English. Minimum of SPM or Diploma. Fresh graduates are welcome to apply; prior customer service experience is an advantage but not required. Strong communication skills, problem-solving ability, and attention to detail. A positive attitude, eagerness to learn, and strong teamwork skills.

Responsibilities

Handle customer queries and logistics arrangements via phone and online platforms. Resolve customer concerns and complaints with a positive and helpful attitude.