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Part-Time Customer Service Representative at Hallcon
Sunnyvale, California, United States -
Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

24.51

Posted On

29 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Record Keeping, Trend Analysis, Computer Skills, Microsoft Office Suite, Teamwork, Independent Work, Driving Records Review

Industry

Transportation Programs

Description
Hallcon is a mobility and infrastructure services company focused on turnkey solutions for clients such as technology companies, manufacturers, railroads, universities, corporate business parks, hospitals, airports, public transportation agencies and more! The Company provides essential transportation services including multi-mode operations, integrated command centers, electric vehicle (EV) infrastructure, technology, analytics and business intelligence, maintenance, cleaning, and rider experience measurement! Responsibilities: Monitoring driver relations while providing service to commuter riders Verifying and logging late arrivals Coordinating and supporting all passenger requests Communicating with dispatch on a regular basis regarding changes to normal activity Completing daily logs of operational issues for record keeping and trend analysis purposes Work flexible hours as required, including overtime during high volume seasons and holidays Other duties as needed Qualifications: High School Diploma or equivalent required Requires clean Driving Records Good communication skills, ability to interact with riders and clients with clarity, tact and courtesy Basic understanding and experience with computers and Microsoft Office Suite Strong performer independently or in a team setting Must be qualified to work in the United States Prior experience in customer service roles is a plus Must be able to stand for long periods of time while exposed to natural elements Pay Rate: Starting at $24.51
Responsibilities
The representative will monitor driver relations while serving commuter riders, verify and log late arrivals, and coordinate all passenger requests. They will also communicate regularly with dispatch regarding activity changes and complete daily logs of operational issues for record keeping.