Part Time Customer Service Representative at HOM FURNITURE

Oakdale, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

19.0

Posted On

27 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Answering Phones, Order Finalization, Payment Processing, Delivery Scheduling, Pickup Scheduling, Return Processing, Warranty Claims Processing, Order Modification, Order Cancellation, Status Updates, Finance Application Processing, Sales Support, Verbal Communication, Written Communication

Industry

Furniture and Home Furnishings Manufacturing

Description

Description Pay and Schedule $16-19 an hour Every Other Weekend or Every Weekend Flexibility Responsibilities The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture’s customers. Necessary tasks include: Answering phones to either direct callers to the proper department or to answer any questions they may have. Finalizing orders, taking payments, and scheduling deliveries and pickups. Processing returns and processing initial paperwork for warranty claims. Making changes and cancellations to orders when appropriate. Updating customers on changes to their order status. Processing finance applications. The Customer Service Representative serves as a support for showroom Sales Consultants. As such, they assist with questions and processing orders as needed. Processes sales for accessories and other small purchases. Occasionally, the Customer Service Representative works the sales floor following HOM Furniture’s proven sales methods. Other duties as assigned. Benefits HOM Furniture offers its full-time employees a competitive benefits package. Paid Time Off- 20 Days in 1st year for full-time employees Medical and/or Dental Coverage 401(k) Employee Contribution Plan 401(k) Employer Matching Employee discount Career advancement opportunities and training Pay on Demand - options for receiving earned wages Requirements Education: Must be working towards or have a high school diploma or GED. Experience: Six months of customer service experience preferred. Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds. Other: Must be able to communicate effectively both verbally and in writing. *Reasonable accommodation will be made for those who require it. HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.

Responsibilities

The Customer Service Representative is responsible for providing excellent customer service by answering phones, finalizing orders, processing payments, and managing scheduling for deliveries and pickups. They also assist Sales Consultants and occasionally work on the sales floor following established sales methods.