ABOUT US

Nestled on the edge of the Greater Toronto Area (GTA), Erin is more than just a town—it’s a vibrant and progressive community that thrives amidst the beauty of rolling hills. As you step into Erin, you’ll experience a place on the rise, experiencing explosive growth fueled by its strategic location and forward-thinking approach. The landscape is a testament to nature’s artistry, with lush greenery and picturesque views that soothe the soul. But Erin is not just about scenery; it’s about progress. With all the amenities of urban living at hand, residents enjoy a quality of life that balances convenience with tranquility. The heartbeat of Erin lies in its infrastructure, continuously evolving to meet the needs of its expanding population. From a state-of-the-art treatment facility ensuring clean water for all, to major water and sewer projects paving the way for future development, Erin is laying the groundwork for a sustainable tomorrow. At the helm of this transformation is a municipal team renowned for its progressive and innovative spirit, driving Erin to become one of Ontario’s fastest-growing communities. In Erin, the journey toward progress is as scenic as it is promising, offering a glimpse into the future of modern living intertwined with the beauty of nature.

POSITION REQUIREMENTS

• Strong communication, interpersonal, and customer service skills are essential.
• Previous experience in a customer service-related environment is required.
• Proficiency in computer applications, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with Xplor is an asset.
• Satisfactory vulnerable sector check
• Ability to work in a multi-task environment, often under pressure.
• Work with and maintain confidential information.

• Provide exceptional customer service to the public both over the phone and in person at the facility customer service desk.
• Process facility booking requests and follow up related to facility rentals, meeting rooms, and one-time rentals of recreation facilities (arenas, sports fields etc.).
• Support program registration, membership and pass sales, and admission fees.
• Responsible for cash handling, daily balances, and reconciliation.
• Utilize Xplor, Recreation, Microsoft Office Suite, and POS system.