POSITION SUMMARY

Under the direction of the Supervisor(s), Casino Shift Manager(s), & Gaming Operations Senior Manager, the Dealer is responsible to conduct the play of table games in a professional, friendly, courteous, and entertaining manner while adhering to regulations, policies, and procedures. The Dealer will create a fun and exciting gaming atmosphere by applying skills, ability, and exceptional service to keep our valued customers coming back for more!

KEY ACCOUNTABILITIES

• Conducts live games on the casino floor professionally and as a team member
• Ensures compliance of all regulations, policies, and procedures
• Works closely with Supervisors and management staff to ensure a well-run gaming floor
• Promotes the Casino’s events, services, and promotions to all guests
• Assists players with game rules
• Promotes and maintains positive relations with all guests and staff
• Ensures the guest is being provided with superior customer service
• Commitment to learning what our customers’ needs and wants are
• Encourages mutual accountability in service and inspiring others
• Takes pride in work and willing to learn and master new games
• Protects the Company’s assets by securing cards, chips and cash; verifies all transactions and concentrates on table activities
• Maintains appropriate game pace and proper game security
• Contacts Supervisor to resolve disputes and game irregularities
• Finds ways to Play ; you are serious about work, without being serious in your demeanor
• Chooses to make every day a great day
• Stays focused in order to Be there
• Delivers an exceptional entertainment experience to internal and external guests to ensure you Make their day

EDUCATION AND QUALIFICATIONS

• Minimum Grade 12 or equivalent is required
• Strong basic mathematic skills required to determine winnings, losses, and game outcomes, is required
• Must be certified as a Dealer by the Nova Scotia Alcohol & Gaming Division (application provided in training)
• Dealer certificate ( Training provided, must be eligible and available to work 40 hrs per week for the two weeks of training )
• Demonstrated exceptional customer service and interpersonal skills is required
• Proven ability to conduct live games with speed, efficiency and accuracy is required
• Satisfactory attendance is required
• Proven sound judgement and decision-making skills is required
• Demonstrated aptitude to create an entertainment experience with guests is required
• Proven to be detail oriented, reliable, punctual, efficient, trustworthy, diligent in duties and responsibilities, and a team player
• Self-motivated and works well in a fast-paced environment
• Must be able to concentrate and stand for long periods of timeConsistent dealing of table games in a repetitive manner

Please refer the Job description for details