Part-time English speaking student to GANT at A-hub
Stockholm, , Sweden -
Full Time


Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Problem Solving, Digital Platforms, Service Minded, Fast Learner

Industry

Software Development

Description
Are you a student looking for a part-time job during your studies? Are you a native English speaker? ABOUT THE COMPANY GANT is the future of American Sportswear and has been a pioneer of preppy style since 1949. Founded by the Gantmacher family in the college town of New Haven, Connecticut, GANT revolutionized the way the world dresses by creating American Sportswear icons. Today we continue to challenge convention and make clothes for the courageous, the curious and the creative - a community of people who believe you should never stop learning. GANT enjoys a global presence in over 70 markets, with 600 stores, 4,000 selected retailers and with a team of 1500 employees globally. We strive to become the employer of choice within premium lifestyle brand and are always looking for new passionate people to join their team. ABOUT THE ROLE As a Customer Service Agent for the Central Europe markets you will support customers mainly over phone and email. You will help GANT's customers before, during and after a purchase on Monday-Friday 9-17. You will be the first personal contact point to the brand. It will be possible to work half days as well as full-time during summer and winter sale periods. RESPONSIBILITIES Support customers with queries in relation to orders, products, stores or loyalty programme, to name a few, within the tonality guidelines, which is done primarily via Service Cloud. Report any issues to the E-Commerce teams and the Customer Service Manager Handover cases and issues handled to the inhouse team WHO ARE YOU? To be successful in this role we believe that you speak the German language fluently. Any additional languages are of benefit such as German, Spanish or Swedish. It is an advantage if you have previous experience in customer service or working in digital platforms. We believe that you have at least one year left of your studies and can work a minimum of 20 hours per week during November to February. But most importantly we believe that you are: • A solution-oriented fast learner who can handle digital platforms • Service minded and friendly • Communicative and not afraid to ask for help Does this sound like something for you? We look forward to your application. OTHER INFORMATION: Start: November 2025 Location: Stockholm, Hybrid solution Employment form: This is a part-time consultancy position where you will be hired as a consultant through A-hub.
Responsibilities
As a Customer Service Agent, you will support customers mainly over phone and email, assisting them before, during, and after a purchase. You will be the first personal contact point to the brand and report any issues to the E-Commerce teams.
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