Part-Time Floor Porter at Accor

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

29 Dec, 25

Salary

0.0

Posted On

30 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cleaning, Customer Service, Teamwork, Time Management, Attention to Detail, Communication, Health and Safety, Manual Handling, Problem Solving, Professional Appearance, Service Excellence, Multi-tasking, Adaptability, Organization, Positive Attitude, Responsibility

Industry

Hospitality

Description

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Responsibilities Operation To ensure service and guest corridors and back of house stairs are always kept clean and tidy. To perform routine cleaning, delivering a service to consistently meet and exceed guest expectations. To ensure all storage areas within department are maintained to a consistent high standard. To restock the housekeeping pantries across the building. To support moving furniture from the room, applying manual handing measure, for Press junket and VIP set up under the Assistant Housekeeper Manager To action all reasonable requests from Housekeepers, Room Attendants, and guests in a timely fashion To carry out room moves, furniture arrangements and set ups as requested. To ensure storage rooms are clean, free of rubbish and neatly presented and the stock lists are updated. To carry out regular floor walks of public areas. To follow the lost property procedure. Additional responsibilities in absence of line manager or senior employee. Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned. Health and Safety Ensure that all potential and real hazards are reported immediately and rectified. Be fully conversant with all departmental Fire, Emergency and Bomb procedures. Ensure the safety of the persons and the property of all within the premises, by strict adherence to existing laws, statues and applicable ordinances, and by anticipating possible and probable hazards and conditions and either correcting them or pre-planning a defence against them. Stimulate and encourage a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department. Qualifications Qualifications, Skills & Experience Essential Able to provide exceptional cleaning and service for the guests with extremely attention to details. Enthusiasm and commitment to delivering and offering the best service and experiences possible in any situation. Able to work within a team. Professional and well-groomed A proven track record and ability to provide high levels of service under pressure. Exceptional communication and customer service skills, both written and spoken. Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance. An understanding and willingness to contribute to a 24h operational schedule when required. Desirable Previous experience within a luxury hotel environment working with LQA, Forbes 5* or equivalent standards.

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Responsibilities

The Floor Porter is responsible for maintaining cleanliness in guest corridors and back of house areas, ensuring high standards of service. Additional duties include supporting housekeeping staff and managing storage areas.