Creating tell-your-mates experiences that makes guests want to keep coming back
Making coffee, tea, and other specialty drinks, including espresso-based beverages, teas, and smoothies.
Greeting customers, taking orders, and providing menu recommendations.
Processing payments, handling transactions, and operating the point-of-sale (POS) system.
Cleaning and sanitizing work areas, equipment, and seating areas.
Maintaining inventory levels and restocking supplies.
Preparing and serving food items like pastries, sandwiches, or snacks, depending on the establishment.
Collaborating with other team members to ensure efficient operations.
Maintaining high standards of beverage quality and presentation.
Possessing a good understanding of coffee varieties, brewing methods, and latte art.
Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them.
Actively looking for opportunities to grow revenue.
Ensures compliance and maintenance of all statutory and legal, hygiene, safety and employment requirements for reception, food and beverage and nights operations.
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