JOB SUMMARY

We are looking for a reliable and detail-oriented Part-Time Front Desk & Administrative Assistant to support hotel operations and assist the manager directly. This role is ideal for someone who is eager to learn front desk procedures, adapt quickly to new software, and take initiative.
You will be trained on how to manage the front desk, respond to guests, and handle check-ins and check-outs. You’ll also be responsible for completing various administrative tasks assigned by the manager, inspecting units, and ensuring that daily operations run smoothly.
Fluency in both French and English is required, as is the ability to stay organized and follow through on responsibilities. This position is 24 hours per week and requires a hands-on, can-do attitude.

REQUIREMENTS

• Fluency in French and English (spoken and written)
• Strong communication and customer service skills
• Ability to learn new software and systems quickly
• Reliable, organized, and able to follow through on assigned tasks
• Comfortable working independently and taking initiative
• Attention to detail, especially when inspecting rooms and handling guest needs
• Must be available to work 24 hours per week, including some weekends
• Previous experience in hospitality or reception is an asset, but not required
• Must be legally eligible to work in Canada
  Job Type: Part-time
  Pay: $18.00 per hour
  Expected hours: 24 per week

Schedule:

• Day shift
• On call
• Weekends as needed
• Weekends only

Work Location: In person
Expected start date: 2025-07-2

• Greet guests and assist with check-ins, check-outs, and general inquiries at the front desk
• Communicate with guests in both French and English, in person, by phone, and by email
• Learn and operate hotel management software efficiently
• Assist the manager with daily administrative tasks and follow instructions accurately
• Conduct unit inspections to ensure cleanliness and readiness for guests
• Help manage schedules, track inventory, and update internal records
• Coordinate with housekeeping and maintenance teams when needed
• Maintain a professional and friendly attitude with guests and staff
• Handle urgent tasks or last-minute requests in a timely and organized manner