PART-TIME FRONT DESK MANAGER – UPSCALE HEALTH, FITNESS & WELLNESS CLINIC

An upscale health, fitness, and wellness clinic in the heart of downtown Toronto is seeking an enthusiastic and hardworking Part-Time Front Desk Manager to join our growing team.Are you a highly organized and customer-focused professional with a passion for health and wellness? Pure Fitness Canada, an upscale health, fitness, and wellness clinic located in the vibrant heart of downtown Toronto, is seeking an enthusiastic and dedicated Part-Time Front Desk Manager to be the welcoming face of our growing team. If you thrive in a dynamic environment and are committed to delivering unparalleled service, we want to hear from you!
What You’ll Do:

As our Front Desk Manager, you’ll be instrumental in creating a seamless and positive experience for every client. Your key responsibilities will include:

• Be the First Impression: Warmly greet and welcome all guests and clients in person and over the phone, expertly directing inquiries and providing a first-class introduction to our facility.
• Drive Membership Growth: Coordinate comprehensive membership services, including detailed membership explanations, transparent pricing discussions and efficient registrations.
• Manage Client Accounts & Bookings: Utilize our CRM software to efficiently manage client accounts, process payments, track booking schedules, and proactively follow up on overdue payments via phone and email.
• Provide Essential Support: Maintain meticulous filing systems and provide crucial administrative support to ensure the smooth daily operations of our facility.

What You’ll Bring:

We’re looking for someone who is not only skilled but also embodies our commitment to excellence.

• Tech-Savvy: Proficiency in Microsoft Office (Word, Excel) is a must, along with a quick ability to learn and adapt to our internal software systems.
• Exceptional Communicator: Possess outstanding telephone etiquette and strong, clear communication skills, both written and verbal.
• Customer Service Excellence: A genuine passion for providing top-tier customer service, approaching every interaction with professionalism and a highly organized mindset.
• Team Player: A collaborative spirit and ability to work effectively as part of a supportive team.
• Master Multitasker: Proven ability to skillfully manage multiple responsibilities and priorities in a fast-paced, high-energy environment.

Ideal Candidate Qualifications:

• At least 2 years of proven front desk, administrative, or customer service experience in a fast paced environment.

Job Details:

• Job Type: Permanent, Part-time
• Compensation: $17.20–$19.00 per hour
• Schedule: Weekday and weekend availability is required to support our operating hours.
• Perk: Enjoy complimentary on-site gym access to support your own health and wellness journey!
• Work Location: This is an in-person role located in the vibrant heart of downtown Toronto.
• Commute/Relocation: Must have a reliable commute or be prepared to relocate to Toronto before commencing employment.

Why Join Our Team?
As our Front Desk Manager, you will be the welcoming ambassador of our upscale facility, playing a vital role in delivering an exceptional member experience from the moment they walk through our doors. Your organizational prowess, keen attention to detail, and ability to seamlessly handle diverse responsibilities will directly contribute to maintaining our professional, positive, and welcoming environment. Join Pure Fitness Canada and become a key part of a team dedicated to excellence in health, fitness, and overall well-being.
Job Types: Part-time, Permanent
Pay: $17.20-$19.00 per hour

Benefits:

• On-site gym

Schedule:

• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Work Location: In perso

• Be the First Impression: Warmly greet and welcome all guests and clients in person and over the phone, expertly directing inquiries and providing a first-class introduction to our facility.
• Drive Membership Growth: Coordinate comprehensive membership services, including detailed membership explanations, transparent pricing discussions and efficient registrations.
• Manage Client Accounts & Bookings: Utilize our CRM software to efficiently manage client accounts, process payments, track booking schedules, and proactively follow up on overdue payments via phone and email.
• Provide Essential Support: Maintain meticulous filing systems and provide crucial administrative support to ensure the smooth daily operations of our facility