ABOUT US

Protective Care Group was founded to offer tailor-made support for young people with complex needs, including those who exhibit challenging behaviours. We specialise in delivering the kind of dedicated care that local authorities often cannot provide - support that transforms lives and enhances long-term well-being and future opportunities.

ABOUT THE ROLE:

Protective Care Group is currently experiencing growth, and our field-based teams who are dedicated to supporting young people on a day-to-day basis are expanding. This is an exciting time to join our team!
Our Learning and Development department is a fun, energetic and dynamic place to work and we are looking for a Learning and Development Administrator to support our growth.
In this role, you will collaborate with various stakeholders across departments to ensure the success and effectiveness of our learning initiatives.
You’ll be at the heart of empowering our Support Workers, helping them gain the skills and confidence to make a real, positive difference in the lives of the young people we care for.

KEY RESPONSIBILITIES:

You’ll be an essential part of our Learning and Development team, providing reliable administrative support to ensure everything runs smoothly. Your key responsibilities will include (but aren’t limited to):

• Coordinating schedules, venues and materials for the training calendar, sessions and delivery
• Maintaining accurate records of training activities, participant attendance and feedback
• Generating reports on training effectiveness and employee development progress
• Serve as a point of contact for employees regarding learning and development inquiries
• Generate LMS reports and update the training matrix, file training certificates in employee records and ensure accuracy to support compliance and audit readiness
• Prepare comprehensive onboarding packs for new hires and coordinate the assignment of all required training and e-learning modules
• Prioritising multiple tasks and administrative duties