JOB DESCRIPTION

Sure Sales & Lettings are the leading Lettings Agent in Hemel Hempstead and are looking for a Part time Lettings Administrator to join our very successful lettings team. Previous lettings experience is desirable but not essential as ongoing training will be provided.

Skills:

• Communication

Excellent verbal and written communication skills are essential for interacting with tenants, landlords, and other stakeholders.

• Organisational Skills

We have a requirement for a part time lettings administrator to handle administrative tasks related to property rentals and management. This may include handling tenant enquiries, managing property records, referencing, preparing tenancy agreements, and assisting with everything related to the lettings role all while ensuring compliance with relevant regulations.

Responsibilities:

• Tenant and Landlord Communication:

Respond to tenant and landlord inquiries, address concerns, and provide updates on any rentals activities.

• Property Records and Documentation:

Maintain accurate property records, databases, and files, including tenancy agreements and safety certificates.

• Tenancy Agreement Preparation:

Assist with the preparation and administration of tenancy agreements, ensuring all necessary documentation is in order.

• Customer Service:

Provide excellent customer service to both landlords and tenants, addressing their needs and resolving issues.

• Regulatory Compliance:

Ensure compliance with relevant regulations and legislation related to property management and lettings including tenant Sanctions checks and Landlords Anti Money Laundering compliance checks.

• Referencing:

Assist with using our referencing partner (Goodlord) to carry out detailed referencing checks on tenants.

Skills:

• Communication:

Excellent verbal and written communication skills are essential for interacting with tenants, landlords, and other stakeholders.

• Organisational Skills:

Strong organisational and time management skills are needed to manage multiple tasks and deadlines.

• Computer Proficiency:

Proficiency in using relevant software and databases is required.

• Attention to Detail:

Meticulous attention to detail is crucial for managing documentation and ensuring accuracy.

• Problem-Solving:

Ability to identify and resolve issues related to property management and tenant needs.

Working Hours:

• Part-time roles typically involve a flexible schedule, often spanning 3 days a week.
• Hours may vary depending on the needs of the company and the volume of workload

Job Type: Part-time
Pay: £10.00-£12.21 per hour
Expected hours: 10 – 25 per week

Benefits:

• Flexitime

Work Location: In person
Reference ID: Part time Lettings Administrator
Expected start date: 01/09/202