First Community Mortgage values of Service, Teamwork, Respect, Integrity, Drive and Excellence must be adhered to daily. The Basic Duties of a Loan Originator are listed below. For complete description of the position, the hiring manager will provide during the interview process.

KNOWLEDGE, SKILLS, AND ABILITIES

• Successful track record of mortgage sales.
• Highly detailed and organized. Successfully engage in multiple initiatives simultaneously.
• Record of accomplishment of meeting deadlines, delivering high quality results, and demonstrating accountability and ownership of work and actions.
• Strong analytical and problemsolving skills to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose highlevel information into details, abstract up from lowlevel information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements.
• Excellent written and verbal communication skills.

QUALIFICATIONS:

• Must be able to perform each essential duty satisfactorily.
• Requirements following are representative of knowledge, skill and/or ability required.

EDUCATION AND/OR EXPERIENCE:

High School Diploma/GED; 3 years’ experience in mortgage industry and familiarity of documents included in the loan credit package preferred.

COMMENTS:

This job description is an outline of the major recurring responsibilities of the job. It is not intended to be all-inclusive of the work to be performed. Other related job objectives, special assignments and less significant responsibilities may be required of the incumbent to perform.

• Communicates with customers to help them choose the best mortgage loan they can afford
• Verifies the information provided on applications to obtain more information if missing data or mistakes are present
• Collects data from customers, such as their assets, salaries, debts and employment status
• Reviews file documentation for missing or erroneous information
• Verifies information about applicant history with credit bureaus and other agencies so the lender can approve or deny the loan
• Oversees the staff that works with borrowers’ mortgage applications
• Remains aware of loan application deadlines and informs customers about them
• Advertises and communicates to the general public FCM loan origination services.
• Exercise proficiency with all technology requirements including, but not limited to: Encompass, Compensafe, Blue Sage, FCM Knowledge Center, Total Expert, AUS systems, BAI Learning, etc..
• Represent FCM, both ethically and professionally, with a positive attitude and demeanor.
• Provide superior customer service, while exemplifying FCM ethically in the community.
• Upholds all internal and regulatory compliance guidelines, policies, and procedures, as hosted in the FCM Knowledge Center.
• Complete all internal required continuing education courses assigned in the time they are due.
• Maintain requirements of the NMLS registration process.
• Handle expenses accurately and timely.
• Complete payroll accurately and timely.
• Other duties as assigned.