ABOUT SHINE MD SKINCARE & MEDICAL AESTHETICS

Founded in 2020, Shine MD is a physician-led medical skincare practice offering both MSP-covered skin consultations and advanced aesthetic services. We have quickly become a sought-after destination for patients seeking a boutique-style experience with holistic care and personalized treatment plans.
We are a supportive and inclusive workplace that values growth, collaboration, and a shared passion for medical aesthetics. As our practice grows, we are looking for a Medical Office Assistant to join our dynamic team and help us continue to deliver exceptional care.

POSITION OVERVIEW

As a Medical Office Assistant (MOA), you will play a key role in both the clinical and administrative sides of our patient experience. You will support physicians, aestheticians, and fellow team members while ensuring a smooth, efficient, and welcoming environment for our patients.

REQUIRED QUALIFICATIONS

• Minimum 2 years of experience in the medical or clinical industry
• Completion of a recognized Medical Office Assistant certification program
• Proficient in EMR systems, appointment scheduling, and clinical documentation
• Saturday availability is required

• Greet patients warmly, manage check-in/check-out process
• Answer phone calls, emails, and respond to patient inquiries professionally
• Schedule and confirm appointments, manage clinic calendar
• Process payments and maintain accurate billing records
• Maintain patient charts and documentation in the EMR
• Assist with Medical Services Plan (MSP) billing and documentation
• Ensure reception area is tidy, stocked, and presentable at all times