Are you compassionate, organized, and detail-oriented individual who wants to make a difference in the lives of people accessing care within a fast-paced healthcare setting?
The STAR Family Health Team is seeking a Part-Time Medical Office Assistant/Receptionist to support our multidisciplinary team in providing high-quality, patient-centered care.
About Us
The STAR Family Health Team provides comprehensive primary health care services to two clinics in Stratford, and one clinic in Tavistock and Region (STAR). It consists of a dynamic forward-thinking group of family physicians, nurse practitioners, nurses, mental health professionals, dietitians, pharmacists, and administrative staff—all working together to improve the health of our patients and our community.
We are proud to offer a collaborative, inclusive, and supportive work environment where every team member plays a vital role in patient care.
About the Role

Your responsibilities will include:

• Communicating with clients * Managing scheduling and updating clientappointments * Handling patient inquiries and referrals * Assisting clients in identifying and navigating community-based resources that would benefit them * Consulting and working in collaboration with our clinicians and other community partners/resources * Be an advocate for care and supports * Assisting with scanning, filing, and data entry in our Telus PSS electronic medical records (EMR) system * Supporting clinicians with administrative tasks * Understand and ensure patient confidentiality and discretion at all times

This is a permanent part-time position 3 hours/day Monday-Friday preferably in the morning.

What You Bring

• Medical Office Administration certificate/diploma considered an asset * Experience working in a medical office or clinical setting (preferred) * Excellent active listening skills * Strong verbal and written communication skills, including phone and email etiquette * Compassionate and respectful of those with challenges * Comfort or confidence in assertiveness skills in setting boundaries and limits * Knowledge of local community resources, or a willingness to learn * Comfort working with electronic medical records (EMRs)—experience with PS Suite is an asset * Aptitude with new technologies for the purpose of scheduling (ie. Zoom, OceanMD) * Strong organizational and multitasking skills * A team-oriented attitude and a genuine interest in patient care * Familiarity with Microsoft Office Suite * Background of working with people in, for example, a medical, social service or educational setting

Job Types: Part-time, Permanent
Pay: $19.50-$21.50 per hour
Expected hours: 15 per week

Benefits:

• Flexible schedule
• Paid time off

Work Location: In perso

• Communicating with clients * Managing scheduling and updating clientappointments * Handling patient inquiries and referrals * Assisting clients in identifying and navigating community-based resources that would benefit them * Consulting and working in collaboration with our clinicians and other community partners/resources * Be an advocate for care and supports * Assisting with scanning, filing, and data entry in our Telus PSS electronic medical records (EMR) system * Supporting clinicians with administrative tasks * Understand and ensure patient confidentiality and discretion at all time