We require a Experienced Medical Receptionist for a part time role at our practice. We are a fully computerised clinic with great GPs and friendly, welcoming staff.

We are located near Angliss Hospital The successful applicants must be friendly, flexible and work well in a team environment.About the role:

• Part time role
• To provide a high quality first point of contact for all patients and customers
• To provide a range of administration and support services to all practitioners and allied services
• Ensure all patients and visitors are received in a friendly, prompt and helpful manner, either face to face or over the phone
• Ensure Medical Practitioner appointment schedules are as per their individual request
• Maintain a high level of accuracy when recording and maintaining patient, clinic and service information
• Maintain confidentially of company operational, personnel and financial details as well as patient privacy
• Managing and triaging the waiting room
• Processing Medicare, DVA and payments

Skills and Experience

• Prior medical reception experience essential
• Strong IT skills to work efficiently in a fully computerised environment (we currently use Best Practice, Pracsoft and MS Office)
• Ability to multi-task and perform appropriately under pressure
• Strong written and verbal communicative skills
• High standard of presentation
• Attention to detail
• Exceptional customer service skills
• Flexibility in working hours and reliability
• Ability to work autonomously as well as within a team
• Answer telephone calls, schedule appointments & take enquiries

Training is available for the right candidate. Please forward your CV/resume addressing the criteria above.
Ability to work independently and part of a team.
Ability to multi task and prioritise. Professional and neat appearance. Flexibility to cover annual leave and sick leave.
Job Type: Part-time

Experience:

• Medical admin: 1 year (Required)
• Medical receptionist: 1 year (Preferred)

Work Location: In perso

• Part time role
• To provide a high quality first point of contact for all patients and customers
• To provide a range of administration and support services to all practitioners and allied services
• Ensure all patients and visitors are received in a friendly, prompt and helpful manner, either face to face or over the phone
• Ensure Medical Practitioner appointment schedules are as per their individual request
• Maintain a high level of accuracy when recording and maintaining patient, clinic and service information
• Maintain confidentially of company operational, personnel and financial details as well as patient privacy
• Managing and triaging the waiting room
• Processing Medicare, DVA and payment