Part-Time Member Service Representative at Bluebonnet Electric Cooperative Inc

Bastrop, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

0.0

Posted On

17 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Member Service, Billing Inquiries, Confidential Information Handling, Computer Navigation, Excel, Outlook, Word, Office Equipment Use, Dependability, Promptness, Verbal Communication, Written Communication, Organization, Planning, Prioritization, Keyboarding

Industry

Utilities

Description

Description Essential Duties and Responsibilities: Update member contact information in applicable systems Assist members with billing inquiries and transactions Provide excellent member service while interacting with the member. Ensure all safety procedures and rules are followed. Must be able to appropriately handle confidential information and act within the practices established by the Bluebonnet RedFlag policy. Education and Experience: High school diploma or equivalent. Licensing and Certification: Valid Texas driver's license. Certification in First Aid, CPR and AED Requirements Knowledge, Skills and Abilities: Ability to navigate through multiple computer screens and applications with speed and accuracy. Proficient in Excel, Outlook and Word. Must have the ability to use basic office equipment. Must be dependable and prompt at all times. Effective verbal and written skills. Must possess excellent member service experience and skills, with a desire to serve our members and internal personnel in a positive manner. Must possess the ability to organize, plan and prioritize multiple responsibilities with minimal supervision. Must possess excellent keyboarding, writing and grammar skills for correspondence to the members and internal personnel. Bilingual (Spanish) preferred. Work Environment: Hours are consistent with but not limited to normal business operations. May require working flexible hours, with varying daytime and evening shifts Mainly required to work remote Repetitive duties will be required throughout the day. This is a part-time position working 15-20 hours per week, not to exceed 29 hours per week and 1000 hours per year. Bluebonnet Electric Cooperative, Inc. is an Affirmative Action/Equal Opportunity Employer, including individuals with disabilities and protected veterans. Applications will be accepted until March 30, 2026.

Responsibilities

Essential duties include updating member contact information in applicable systems and assisting members with billing inquiries and transactions. The representative must provide excellent member service while ensuring all safety procedures and handling confidential information according to policy.