Part-Time Online Parts Specialist at Craig Industries Inc

Quincy, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Oct, 26

Salary

0.0

Posted On

07 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Online Account Management, Inventory Management, Order Processing, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, WordPress, Amazon Seller Central, Technical Communication, Multitasking

Industry

Wholesale Building Materials

Description

Description Part-Time Online Sales Specialist – Parts Business Craig Industries, Inc. – Building Materials Manufacturer Craig Industries, Inc., a growing manufacturer in the building materials industry, is seeking a motivated and detail-oriented Part-Time Online Sales Specialist to support our Parts Business. This position works closely with the Parts Manager to assist with parts sales, online account management, and order fulfillment. The primary responsibility of this role is to support parts sales through customer communication, online platforms, and internal order processing while ensuring accurate pricing, inventory management, and timely shipment of orders. The ideal candidate is organized, customer-focused, and comfortable working with technical products in a fast-paced environment. ________________________________________ Key Responsibilities Customer Support & Sales Take calls related to parts sales inquiries Answer customer questions and provide guidance on purchasing parts Assist customers with identifying correct parts and processing orders Obtain tax-exempt forms when required Online & Inventory Management Assist in managing and updating the company’s parts website Maintain and update eBay and Amazon accounts Monitor inventory levels and update online listings accordingly Work with the Parts Manager to research competitors and maintain competitive pricing Order Processing & Fulfillment Process Purchase Orders, Return Merchandise Authorizations (RMAs), and Credit Memos Work with vendors to assist customers requesting non-stock items Ensure daily orders are packaged and shipped via FedEx and USPS Maintain accurate documentation of parts transactions Compensation & Benefits: Hourly base pay plus health, dental, vision, 401(k), and additional benefits Craig Industries, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Requirements Qualifications Ability to understand and communicate technical information Strong communication and organizational skills Thorough knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook) Strong computer skills and ability to learn various software programs Excellent customer service skills Experience with WordPress and Amazon Seller Central preferred, but not required Ability to multitask and manage multiple priorities The successful candidate must be able to work effectively in a team environment, be self-motivated, reliable, and capable of performing under pressure. ________________________________________ Schedule: Part-time, 25-30 hours per week, first shift, in-person, with the ability to occasionally cover for the Full-Time Senior Parts Specialist while they are out.

Responsibilities

Support parts sales through customer communication, online platform management, and internal order processing. Responsibilities include managing eBay and Amazon accounts, updating inventory, and ensuring timely shipment of orders.