REAL ESTATE OPERATIONS SUPPORT - PART TIME

As a Real Estate Operations Support, you will be the face and voice of our organization at our Cambridge location. This team member will provide unwavering support to our Sales team while cultivating a genuinely memorable experience for our clients.

• Success in this role is receiving satisfaction and fulfillment by supporting our Sales team
• Value add will come from coordinating the entire real estate listing process, arranging staging appointments, and gathering feedback
• Greet clients at reception and assist with various requests, including receiving deposit information
• Answer phones and provide a memorable experience to our clients
• Arrange showings for each property and confirm with clients and Sales Representatives
• Draft listings on applicable Real Estate Boards
• Email agent’s codes for Lockboxes
• Process transactions and offers as needed by managing the deals box
• Scan/Organize documents while ensuring the data submitted is complete with all necessary information and all required signatures
• Support and coordinate with our Marketing team for each listing
• List and enter information into our Client Relationship Management (CRM) system
• Communicate with Sales Representatives for missing information, confirm deadlines, and ensure our internal team understands the process
• Verify the submitted data is complete with all necessary information and required signatures
• Coordinate real estate listing process, which may include but is not limited to:
• Arrange staging appointments and feedback
• Arrange photographer
• Arrange sign installation
• Follow-up/communication with Sales Representatives for missing information, confirm deadlines, etc.
• Support marketing for each listing
• Highlighting features of the property; creating written descriptions
• Creating Feature Sheets for each property (excluding luxury)
• Record/Input listing paperwork into all relevant systems and Real Estate Boards
• Maintain detailed records of listing status (coming soon, listing expiry dates, open houses, etc.)
• Listing information into our Client Relationship Management (CRM) system (HubSpot)