EXPERIENCE:

• Minimum 2 years’ experience in a similar role
• Experience of computer applications such as EPOS Microsoft Office, Email and Internet

SKILLS:

• Demonstrate and deliver excellent standards of customer service leading by example
• Good organisational skills and attention to detail
• Ability to perform in a busy retail environment with a positive, team orientated and customer focused approach.

1. Responsible for maintaining a well organised efficiently run retail outlet
2. Ensure high standards of customer service and selling behaviors at all times to both existing and new Homecare customers
3. To welcome all walk-in guests, answer questions and generally manage the customer’s in store experience in the most positive way
4. Enthusiastically educate all customers about the benefits of our product range and Hire options
5. To answer the phone, respond to emails and letters etc to assist customers or potential customers regarding their enquiries or orders
6. To promote special offers and promotions
7. Monitor daily the till read differences, process lodgments and report variances
8. Assist in the daily ‘good house-keeping’ duties within all areas of store
9. Other activities as required in order to ensure successful operation of the store