CLINIC ADMINISTRATIVE ASSISTANT – PART-TIME OR FULL-TIME - TBC ST. ALBERT

Additionally we have Opportunities at multiple locations: West Coronation, St. Albert, Sherwood Park, and two new clinics opening in late 2025!
We’re hiring at Therapeutic Body Concepts and looking for a positive, professional, skilled, and friendly individual to join our growing team!
If you can work at more than one location, this is an asset and we could offer full-time hours.

REQUIRED SKILLS & EXPERIENCE:

• MUST HAVE - Direct billing experience with platforms such as Telus Health, Alberta Blue Cross, Green Shield, Medavie, Manitoba Blue Cross, Claims Exchange, etc.
• Customer service experience: minimum 1–2 years
• Experience with Jane App is preferred but not required
• Must be able to work in a fast-paced environment, handle multiple tasks, and manage physical demands (e.g., laundry)
• Must have a reliable vehicle or access to dependable transportation for travel between locations
• A positive attitude and willingness to grow and learn in a constantly evolving environment
  Looking forward to hearing from you! Thank you :)
  Job Type: Part-time
  Pay: From $16.00 per hour

Experience:

• Customer Service: 2 years (required)
• Direct Billing Insurance: 1 year (required)

Work Location: In perso

• Answering phones and providing exceptional customer service
• Acting as the first point of contact for new and existing clients
• Booking appointments, sending reminders, and managing daily schedules
• Direct billing to insurance companies and handling invoicing
• Managing MVA (Motor Vehicle Accident) accounts
• General administrative duties: filing, faxing, emailing, and money handling
• Maintaining clinic cleanliness: laundry and tidying of common areas